Service Development Manager
Service Development Manager

Service Development Manager

Temporary 45000 - 63000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead impactful projects that enhance community wellbeing and drive strategic priorities.
  • Company: Dynamic local authority in London with a focus on service improvement.
  • Benefits: Hybrid working, competitive pay, and the chance to make a real difference.
  • Why this job: Shape the future of your community while developing your leadership skills.
  • Qualifications: 5+ years in service improvement, strong stakeholder engagement, and project management experience.
  • Other info: Join a collaborative team dedicated to positive change and community impact.

The predicted salary is between 45000 - 63000 ÂŁ per year.

Based in London, hybrid working & Inside IR35

Length: 3 months, initially

Responsibilities

  • Provide and secure expert capacity to drive strategic priorities, commissioning intentions, service redesign and operational delivery that make a measurable difference to outcomes for residents.
  • Lead and commission a range of projects to support the Great Estates programme including social integration, health & wellbeing, art & culture, landscaping.
  • Engage and consult with residents and other stakeholders from the inception of a project to conclusion.
  • Ensure that effective performance management and outcome measurement systems are in place for all work-streams and projects, including associated finances, risks and issues.
  • Monitor and manage the progress of projects.
  • Form contractual partnerships with external services and make a substantial contribution to the development of inter-agency working, which will secure project achievement and influence future organisational arrangements.

Experience and Qualifications

  • Extensive experience of developing, implementing and delivering significant service improvement projects in a large public or voluntary sector organisation (ideally a Local Authority).
  • Minimum of 5 years experience in a relevant professional and managerial capacity within a large organisation including experience of managing change; management and development of staff and responsibility for the management of resources including budgets.
  • Experience of working in a complex political environment and engaging with a diverse stakeholder group, which includes local residents, voluntary/community sector partners.
  • Experience of developing, reviewing, implementing and monitoring policies or services which have significant impact on customer satisfaction.
  • Experience of business and/or service planning and setting performance targets.

Application

To apply for this role or to find out about other jobs, please contact the London Local Government Recruitment team on 020 7557 7667 or send your CV to localgov@venngroup.com.

Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for vouchers from a choice of high street organisations.

Service Development Manager employer: Venn Group

As a Service Development Manager in London, you will join a forward-thinking organisation that prioritises meaningful community engagement and impactful service delivery. With a strong commitment to employee growth, we offer hybrid working arrangements, competitive benefits, and a collaborative work culture that values innovation and inclusivity. This role not only allows you to make a tangible difference in residents' lives but also provides opportunities for professional development within a dynamic public sector environment.
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Contact Detail:

Venn Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Development Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Service Development Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the organisation's recent projects and initiatives. This will help you demonstrate your knowledge and show how your experience aligns with their goals, especially around service improvement and community engagement.

✨Tip Number 3

Don’t just wait for job postings! Be proactive and reach out directly to organisations you’re interested in. Express your enthusiasm for their work and ask if they have any upcoming opportunities that fit your skills.

✨Tip Number 4

Apply through our website for the best chance of landing that role! We make it easy for you to showcase your skills and connect with potential employers looking for someone just like you.

We think you need these skills to ace Service Development Manager

Project Management
Stakeholder Engagement
Service Improvement
Change Management
Performance Management
Budget Management
Policy Development
Business Planning
Monitoring and Evaluation
Inter-agency Collaboration
Communication Skills
Analytical Skills
Community Engagement
Resource Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Development Manager role. Highlight your experience in service improvement projects and stakeholder engagement to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our goals. Don’t forget to mention specific projects you've led that relate to the Great Estates programme.

Showcase Your Achievements: When detailing your experience, focus on measurable outcomes. We want to see how your contributions have made a difference in previous roles, especially in complex environments like local authorities.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates we’re excited to meet!

How to prepare for a job interview at Venn Group

✨Know Your Projects Inside Out

Make sure you’re familiar with the specific projects mentioned in the job description, especially those related to the Great Estates programme. Be ready to discuss how your past experiences align with these projects and how you can drive strategic priorities effectively.

✨Engage with Stakeholders

Since engaging with residents and stakeholders is key, think about examples from your previous roles where you successfully consulted or collaborated with diverse groups. Prepare to share how you’ve navigated complex political environments and built relationships that led to successful project outcomes.

✨Demonstrate Performance Management Skills

Be prepared to talk about how you’ve implemented performance management systems in the past. Highlight any specific metrics or outcome measurement systems you’ve used to track project success and ensure accountability, as this will show your ability to manage resources effectively.

✨Showcase Change Management Experience

With a focus on managing change, come equipped with examples of how you’ve led teams through transitions or service improvements. Discuss your approach to staff development and how you’ve handled challenges during these processes to demonstrate your managerial capabilities.

Service Development Manager
Venn Group

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