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For Companies At a Glance
- Tasks: Support residents, ensure safety, and maintain records in a vibrant housing community.
- Company: Join a dedicated Housing Association focused on enhancing community living.
- Benefits: Earn up to £14.50 per hour, with flexible hours and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Strong communication skills and experience in customer service or supported housing preferred.
- Other info: Temporary position for up to 6 months, perfect for students seeking practical experience.
Job Description
Venn Group have been approached by a Housing Association to recruit for the following position:
Position: Scheme CoordinatorLocation: HullRate: Up to £14.50 PAYE / £17.00 via UmbrellaHours:  Up to 35 hours per weekContract: Temporary up to 6 months
Key Responsibilities:
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Act as the first point of contact for residents, offering practical support and a professional presence onsite
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Carry out regular building and safety checks to ensure the scheme is safe, compliant, and well maintained
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Assist with support planning tailored to residents’ individual needs, encouraging independence and wellbeing
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Document customer contact and maintain accurate records in line with policy and procedures
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Work closely with colleagues and external services to address customer needs effectively
Essential Criteria:
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Enhanced DBS (must be in place or able to obtain prior to starting)
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Strong interpersonal skills and a positive, proactive attitude
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Experience in supported housing or similar customer-facing role is highly desirable
If you or someone you know may be interested in this role, please contact Heather or Simon on for more information.
Scheme Coordinator employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of residents in supported housing. Understanding their challenges and how to provide practical support will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums to connect with others who work in similar roles, as they can offer valuable insights and potentially refer you.
✨Tip Number 3
Prepare to discuss your interpersonal skills in detail. Think of examples where you've successfully communicated with customers or resolved conflicts, as these experiences are crucial for a Scheme Coordinator.
✨Tip Number 4
Research the Housing Association's values and mission. Tailoring your conversation to align with their goals during interviews can demonstrate your genuine interest in the role and organisation.
We think you need these skills to ace Scheme Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential criteria for the Scheme Coordinator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in supported housing or customer-facing roles. Provide specific examples of how you've successfully supported individuals or managed similar responsibilities.
Showcase Interpersonal Skills: Since strong interpersonal skills are essential for this role, make sure to include examples that demonstrate your ability to communicate effectively and build relationships with residents and colleagues.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Venn Group
✨Show Your Interpersonal Skills
As a Scheme Coordinator, strong interpersonal skills are crucial. Be prepared to demonstrate your ability to communicate effectively and build rapport with residents during the interview. Share examples of how you've successfully interacted with customers in previous roles.
✨Highlight Relevant Experience
Make sure to discuss any experience you have in supported housing or similar customer-facing roles. This will show that you understand the unique challenges and responsibilities of the position, making you a more attractive candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to resident support. Think about past situations where you had to address a resident's needs or resolve conflicts, and be ready to explain your thought process.
✨Understand Compliance and Safety Checks
Since the role involves carrying out building and safety checks, brush up on relevant compliance standards and safety protocols. Being knowledgeable in this area will demonstrate your commitment to maintaining a safe environment for residents.