West Midlands | Temporary Contract | Full-Time
We are currently recruiting for a number of experienced Housing Options Officers to join a local authority housing team in the West Midlands on a temporary contract.
This is an excellent opportunity for housing professionals with experience in homelessness prevention, housing advice, allocations, and temporary accommodation.
Key Responsibilities
Assess homelessness applications and undertake investigations in line with Part VII of the Housing Act 1996.
Manage a caseload of applicants, making statutory homelessness decisions and developing Personal Housing Plans.
Prevent and relieve homelessness through the provision of housing advice, guidance, and practical assistance.
Conduct interviews and home visits where appropriate to assess housing needs and support applicants.
Process housing register applications and assess eligibility and housing need.
Advertise available properties, manage allocations, and provide nominations to Registered Providers.
Arrange and manage temporary accommodation placements, taking appropriate action regarding arrears, anti-social behaviour, and tenancy-related issues.
Liaise with internal departments and external agencies including social care, health services, support providers, and voluntary organisations.
Maintain accurate records and ensure compliance with relevant housing legislation, policies, and procedures.
Support service improvement initiatives and contribute towards meeting team performance targets.
Previous experience working within a Housing Options, Homelessness, or Housing Needs team.
Strong knowledge of the Housing Act 1996 Part VII and homelessness legislation Experience managing homelessness caseloads and making statutory decisions
Knowledge of housing allocations, housing registers, and temporary accommodation
Excellent communication, interviewing, and case management skills.
Experience working within a local authority or social housing environment is highly desirable
Housing Options Officer in Royal Leamington Spa employer: Venn Group
As a leading university in London, we pride ourselves on fostering a supportive and inclusive work environment that values collaboration and professional growth. Our Governance & Legal Services team is dedicated to service excellence, offering employees the chance to engage in meaningful work while benefiting from hybrid working options and continuous improvement initiatives. Join us to be part of a culture that prioritises accuracy, professionalism, and the development of your career in higher education.
