Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage council tax accounts, handle billing, and provide top-notch customer service.
- Company: Join a dynamic Local Authority in the Midlands focused on community support.
- Benefits: Enjoy fully remote work with potential for long-term contract extensions.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Must have recent experience with Civica OpenRevenues in a Council Tax role.
- Other info: Start at short notice and work until the end of June.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Hours:Full time
Venn Group are currently working with a Local Authority in the Midlands who are seeking a Revenues Officer to start at short notice on a contract until the end of June. This role is fully remote and there is potential for a long-term contract extension.
Main duties of the job:
- Administering and managing council tax accounts, including billing, collection, and recovery processes
- Providing excellent customer service by responding to enquiries and resolving issues related to council tax over the phone
- Maintaining accurate records and ensuring compliance with relevant legislation and policies
The successful candidate must have experience of using Civica OpenRevenues in a Council Tax role within the last 12 months
#J-18808-Ljbffr
Revenues Officer employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer
✨Tip Number 1
Familiarise yourself with Civica OpenRevenues if you haven't already. Since the role specifically requires experience with this software, being able to demonstrate your knowledge or even taking a quick online course can give you an edge.
✨Tip Number 2
Brush up on your customer service skills. As you'll be dealing with council tax enquiries, showcasing your ability to handle difficult situations and resolve issues effectively will be crucial during any interviews.
✨Tip Number 3
Research the local authority's policies and recent changes in council tax legislation. Being well-informed about the specific challenges they face can help you stand out as a knowledgeable candidate.
✨Tip Number 4
Network with current or former Revenues Officers. Engaging with professionals in the field can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Revenues Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Revenues Officer. Familiarise yourself with council tax processes and the importance of customer service in this role.
Highlight Relevant Experience: Make sure to emphasise your experience with Civica OpenRevenues and any previous roles related to council tax. Use specific examples to demonstrate your skills in billing, collection, and recovery processes.
Tailor Your CV: Customise your CV to align with the job requirements. Include keywords from the job description and focus on your achievements in similar roles to make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the Revenues Officer position. Address your customer service skills and your ability to maintain accurate records while ensuring compliance with legislation.
How to prepare for a job interview at Venn Group
✨Know Your Stuff
Make sure you brush up on your knowledge of council tax processes and the Civica OpenRevenues system. Being able to discuss your experience with these tools will show that you're well-prepared and capable of handling the responsibilities of the role.
✨Customer Service Focus
Since providing excellent customer service is a key part of the job, think of examples from your past experiences where you've successfully resolved customer issues. Be ready to share these stories during the interview to demonstrate your skills.
✨Legislation Awareness
Familiarise yourself with the relevant legislation and policies related to council tax. Showing that you understand the legal framework will highlight your professionalism and commitment to compliance.
✨Remote Work Readiness
As this role is fully remote, be prepared to discuss how you manage your time and stay productive while working from home. Share any tools or strategies you use to maintain communication and organisation in a remote setting.