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- Tasks: Provide frontline support to students and staff while managing enquiries and course materials.
- Company: Leading educational institution in Central London with a vibrant community.
- Benefits: Competitive salary, benefits, and a dynamic work environment.
- Why this job: Make a difference in students' lives while gaining valuable experience in education.
- Qualifications: Experience in higher education administration and strong customer service skills.
- Other info: 6-month fixed-term contract with 3 days on-site work per week.
The predicted salary is between 13 - 16 £ per hour.
A leading London educational institution is looking for a Student Course Administrator. This role involves providing frontline support to students and staff, managing enquiries, and coordinating course materials.
The ideal candidate will have experience in higher education administration and excellent customer service skills.
This is a 6-month fixed-term contract based in Central London, requiring 3 days on-site work per week, with a competitive salary and benefits.
Student Course Administrator – Front‑Line Support (London) employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Course Administrator – Front‑Line Support (London)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and administration. We can role-play with friends or use online resources to boost our confidence.
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how we've helped students or resolved issues in the past. It’s all about demonstrating our value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications easily!
We think you need these skills to ace Student Course Administrator – Front‑Line Support (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in higher education administration. We want to see how your skills align with the role of Student Course Administrator, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing frontline support and how your customer service skills can benefit our students and staff.
Showcase Your Communication Skills: As a Student Course Administrator, communication is key. In your application, give examples of how you've effectively managed enquiries or coordinated materials in previous roles. We love seeing clear and concise communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Central London!
How to prepare for a job interview at Venn Group
✨Know Your Stuff
Make sure you’re familiar with the institution’s courses and services. Research their offerings and think about how your experience in higher education administration can contribute to their goals. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or helped students effectively. This will demonstrate your ability to handle enquiries and support students.
✨Practice Common Questions
Anticipate questions related to course administration and frontline support. Practice your responses to questions like 'How would you handle a difficult student enquiry?' or 'What strategies do you use to manage multiple tasks?' This will help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the challenges they face in course administration, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is right for you.
