At a Glance
- Tasks: Lead and manage medical services, ensuring operational excellence and performance.
- Company: NHS, a leading healthcare provider committed to quality service.
- Benefits: Competitive salary, professional development, and impactful work in healthcare.
- Other info: Dynamic role with opportunities for service improvement and career growth.
- Why this job: Make a difference in patient care while enhancing your leadership skills.
- Qualifications: Significant senior operational management experience in healthcare, preferably NHS.
The predicted salary is between 53938 - 65924 £ per year.
- Senior Operations Manager
- Band 8a NHS
Salary
Location
Hackney (4/5 days a week onsite)
Duration
6 Months FTC
Role purpose
- Provide additional senior operational leadership during a temporary gap in the divisional management structure.
- Oversee the day-to-day management and performance of medical services.
- Release capacity for the Divisional Operations Managers to focus on strategic leadership and support the Divisional Operations Director.
- Undertake agreed elements of the vacant General Manager portfolio.
Key responsibilities
- Directly line-manage and support Service Managers.
- Oversee operational performance, patient flow, access targets and service delivery.
- Lead and coordinate the division's DM01 and RTT performance.
- Manage operational issues and ensure timely escalation and resolution.
- Support delivery of divisional objectives, service improvements and quality programmes.
- Monitor compliance with Trust and national standards.
- Deliver specific operational and performance-related projects.
- Support the Divisional Operations Managers and Divisional Operations Director.
- Maintain service resilience, responsiveness and effective operational governance.
About You
- Significant senior operational management experience, preferably within the NHS or a complex healthcare environment.
- Experience managing clinical services and providing operational oversight across multiple specialties.
- Proven line-management experience, including managing and supporting Service Managers.
- Strong knowledge of NHS performance standards, particularly RTT and DM01.
- Experience managing patient flow, access performance, operational pressures and escalations.
- Evidence of delivering service improvement, performance recovery and quality-improvement programmes.
- Strong leadership, communication and stakeholder-management skills.
- Ability to work autonomously, prioritise competing demands and operate effectively within a changing management structure.
- Ability to analyse performance information and translate it into clear operational actions.
- Experience supporting senior divisional leaders and working across multidisciplinary teams.
- #J-18808-Ljbffr
Senior Operations Manager in London employer: Venn Group
As a leading university in London, we pride ourselves on fostering a supportive and inclusive work environment that values collaboration and professional growth. Our Governance & Legal Services team is dedicated to service excellence, offering employees the chance to engage in meaningful work while benefiting from hybrid working options and continuous improvement initiatives. Join us to be part of a culture that prioritises accuracy, professionalism, and the development of your career in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager in London
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Venn Group before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Venn Group. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Venn Group you’re ready to step in and make an immediate impact!
We think you need these skills to ace Senior Operations Manager in London
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Senior Operations Manager at Venn Group, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Venn Group.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Venn Group. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Venn Group
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Venn Group.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
