Venn Group is assisting a London-based university with recruiting an experienced Investigations Officer to lead complex student complaints, appeals and Fitness to Practise investigations. The role requires impartial, thorough case handling and end-to-end ownership within agreed timescales.
You will advise academic schools and professional services, ensuring adherence to university regulations while providing guidance on policies, training and continuous improvement.
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Investigations Lead – Student Complaints & Appeals (London) employer: Venn Group
As a leading university in London, we pride ourselves on fostering a supportive and inclusive work environment that values collaboration and professional growth. Our Governance & Legal Services team is dedicated to service excellence, offering employees the chance to engage in meaningful work while benefiting from hybrid working options and continuous improvement initiatives. Join us to be part of a culture that prioritises accuracy, professionalism, and the development of your career in higher education.
