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- Tasks: Help people find their perfect home and support them through the housing process.
- Company: VennGroup is a leading recruitment agency focused on housing solutions.
- Benefits: Earn between £22 - £28 per hour, with full-time hours and potential for remote work.
- Why this job: Make a real difference in people's lives while gaining valuable experience in social housing.
- Qualifications: Two years' experience in social housing and a valid driving licence required.
- Other info: Join a supportive team and contribute to meaningful housing projects.
Hourly rate: £22 - £28 per hour via Umbrella
Location: Gloucestershire
Hours: Full time
Duration: 3 months initially
Reference: J88467
Responsibilities include:
- Take the principal role in assessing housing need for customers approaching the council for social housing in accordance with housing legislation, local policy and the code of guidance.
- Provide general advice on housing options such as mutual exchanges to help existing tenants and other customers to meet their housing requirements.
- Assist in providing advice, guidance and initial assessments to customers through telephone, email and face-to-face contact where appropriate.
- Take a principal role on social housing allocation through Homeseekerplus.
- Encourage a holistic approach to meeting housing need by establishing links with health, education, employment and other relevant agencies.
- Provide training sessions to partner agencies in order to develop positive working relationships and to ensure accurate advice is given at the earliest point of contact to those facing housing difficulty.
- Provide reports and statistical information for performance monitoring and statutory reporting for central government.
- Support on a variety of housing projects in accordance with the needs of the service and wider housing pathways.
Essential Skills:
- Two years’ work experience in the social housing sector including housing management.
- Full driving licence and access to own car.
- Enhanced DBS within 12 months or on the update service.
To apply for this role and for more information, please send your updated CV to Georgina Fry at gfry@venngroup.com or call 0117 930 8760.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Housing Officer employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and legislation in Gloucestershire. Understanding the specific regulations and guidelines will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in the social housing sector. Attend local housing events or join relevant online forums to connect with others who can provide insights and potentially refer you for the position.
✨Tip Number 3
Prepare to discuss your experience in housing management during the interview. Be ready to share specific examples of how you've successfully assessed housing needs or provided guidance to customers in previous roles.
✨Tip Number 4
Showcase your ability to work collaboratively with other agencies. Highlight any past experiences where you've established partnerships or provided training, as this is crucial for the holistic approach mentioned in the job description.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housing Officer. Familiarise yourself with housing legislation and local policies to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in the social housing sector. Emphasise your skills in housing management, customer service, and any training or workshops you've conducted that relate to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others with housing needs. Mention specific examples from your past work that align with the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Venn Group
✨Know Your Housing Legislation
Familiarise yourself with the relevant housing legislation and local policies. Being able to discuss these confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've successfully assisted customers in the past. Highlight your communication skills, especially in face-to-face and telephone interactions, as these are crucial for this position.
✨Showcase Your Collaborative Approach
Be ready to discuss how you would establish links with other agencies like health and education. This holistic approach is key to meeting housing needs effectively.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve real-life scenarios you could face as a Housing Officer. Think about how you would handle difficult situations or provide training to partner agencies.
