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- Tasks: Manage Home Ownership Services and support right-to-buy applicants and leaseholders.
- Company: Join a reputable Housing Association dedicated to community development.
- Benefits: Enjoy a competitive salary of £40,100 and a permanent position with 37.5 hours per week.
- Why this job: Make a real impact in housing while working with diverse stakeholders in a supportive environment.
- Qualifications: Experience in housing management or customer service is preferred.
- Other info: Opportunity to innovate with digital methods and improve service delivery.
The predicted salary is between 36000 - 60000 £ per year.
Home Ownership Manager vacancy waiting to be filled Venn Group have been approached by a Housing Assocation and would like to introduce the following position available Position: Home Ownership Manager Location: Oldham Rate: £40,100 Length: Permanent Hours: 37.5 hours p/week Key Responsibilities include: Deliver high-quality Home Ownership Services, including investment works, to current and prospective right-to-buy/acquire applicants, leaseholders, and shared ownership customers Co-ordinate service charges, collect payments, resolve disputes, and ensure compliance with legal and regulatory requirements Develop and implement digital and traditional methods to provide information, advice, and support to right-to-buy/acquire applicants and leasehold customers Review and improve policies, procedures, and performance standards to enhance service delivery and ensure statutory and regulatory compliance Work with internal and external stakeholders, including le…
Home Ownership Manager employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Ownership Manager
✨Tip Number 1
Familiarize yourself with the specific housing policies and regulations in Oldham. Understanding local laws and compliance requirements will not only help you in the interview but also demonstrate your commitment to delivering high-quality Home Ownership Services.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience with right-to-buy and shared ownership schemes. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with service charge management and dispute resolution. Be ready to share specific examples of how you've successfully navigated these challenges in previous roles.
✨Tip Number 4
Showcase your ability to implement digital solutions for customer support. Highlight any past experiences where you developed or improved digital communication methods, as this is a key responsibility of the role.
We think you need these skills to ace Home Ownership Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Home Ownership Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housing management, customer service, or compliance. Use specific examples that demonstrate your ability to deliver high-quality services and resolve disputes.
Showcase Your Skills: Make sure to highlight skills that are particularly relevant to the role, such as communication, problem-solving, and stakeholder management. Provide concrete examples of how you've successfully used these skills in past roles.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are interested in the Home Ownership Manager position and how your background makes you a great fit. Be sure to address the specific needs of the Housing Association mentioned in the job description.
How to prepare for a job interview at Venn Group
✨Understand the Role
Make sure you have a clear understanding of the Home Ownership Manager position. Familiarize yourself with the key responsibilities, such as delivering high-quality services and coordinating service charges. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing management or related fields. Highlight specific examples where you've successfully managed service delivery, resolved disputes, or worked with stakeholders. This will illustrate your capability to handle the responsibilities of the position.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, you might be asked how you would handle a dispute between leaseholders. Think through potential challenges and articulate your approach to resolving them effectively.
✨Demonstrate Your Knowledge of Regulations
Since compliance with legal and regulatory requirements is crucial for this role, be prepared to discuss relevant laws and regulations. Showing that you are knowledgeable about these aspects will convey your commitment to maintaining high standards in service delivery.
