Senior Operational Manager
Band 8c NHS
Location: Harrow
Rate: £53.98/ hour via Umbrella
Duration: Until March 2027
An exciting opportunity has arisen for an experienced senior operational leader to join a leading NHS organisation as Senior Operational Manager for Elective Access & Performance.
This is a high-profile role responsible for driving elective performance, patient access improvement, operational efficiency, and digital transformation initiatives across a complex healthcare environment. Reporting directly to the Director of Operations, you will play a key role in delivering national performance standards whilst leading service improvement and innovation programmes.
Key Responsibilities
- Lead the Trust-wide elective access agenda, ensuring delivery of RTT, cancer, DM01 and other key performance targets
- Chair performance and access improvement meetings, holding clinical and operational teams accountable for delivery
- Drive service redesign, productivity improvement and operational transformation programmes
- Develop and implement policies, SOPs and processes to improve patient access and operational performance
- Lead performance reporting, data analysis and business intelligence activities to influence strategic decision-making
- Work collaboratively with digital teams to support the optimisation of EPIC and other digital solutions across the organisation
- Manage senior operational teams, support workforce development and lead complex change programmes
- Represent the organisation at regional and external forums, developing effective partnerships across the wider healthcare system
About You
We are looking for a highly motivated and influential operational leader who can demonstrate:
- Significant senior operational management experience within the NHS or similarly complex healthcare environment
- Extensive knowledge of elective care pathways, RTT standards and NHS performance frameworks
- Experience leading large-scale service improvement, transformation and change initiatives
- Strong leadership, communication and stakeholder management skills
- Experience managing large budgets and delivering Cost Improvement Programmes (CIPs)
- Strong analytical skills with the ability to interpret complex operational, financial and performance data
- Experience of working with EPIC, EPR systems and performance reporting tools such as Power BI would be advantageous
Senior Operational Manager in Harrow employer: Venn Group
As a leading university in London, we pride ourselves on fostering a supportive and inclusive work environment that values collaboration and professional growth. Our Governance & Legal Services team is dedicated to service excellence, offering employees the chance to engage in meaningful work while benefiting from hybrid working options and continuous improvement initiatives. Join us to be part of a culture that prioritises accuracy, professionalism, and the development of your career in higher education.
