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- Tasks: Train teams on a new Microsoft Dynamics CRM system through engaging sessions.
- Company: Dynamic company focused on innovative CRM solutions.
- Benefits: Competitive daily rates, travel expenses covered, and flexible remote work.
- Why this job: Make a real difference by helping teams adapt to new technology.
- Qualifications: Experience in training and strong delivery skills required.
- Other info: Opportunity for travel across the UK with potential for contract extension.
Job Title: CRM Systems Trainer (Bespoke)
Contract Length: 3 months subject to extension (Nov – March)
Rates: £280 – £310 per day via umbrella
Location: combination of remote and travel UK wide
WFH: Yes with travel to other sites
Role Summary / Key Duties / Essential Requirements
The project involves deploying a customised Microsoft Dynamics CRM for the client\\\’s teams. They will be familiar with processes and will need to be taught how to use the new system.
Trainers will be required to deliver both onsite and virtual sessions. The client\\\’s head office could be in Leicestershire, so some of the trainer sessions will likely take place there.
For the rollout, trainers could be assigned to various locations across the UK. The client is covering expenses and will likely aim to minimise costs by assigning trainers to sites near their homes whenever possible.
We are looking for someone with several years experience.
Important notes
- You will need strong delivery skills; with the ability to pick up a script and deliver with confidence and interest
- The audience will be quite senior in role, so experienced trainers are required
- This phase of training is different to CRM. It\\\’s training current employees on a new system for processes they already understand
- There may be resistance, as the new ways of working may not be seen as “better”; empathy will be needed here
- You must be willing to travel (expensed) and have no holidays booked between mid-November and March, minus some of the Christmas week
If this matches your profile, please contact jrufus@venngroup.com for more details.
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CRM Systems Trainer employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Systems Trainer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a CRM Systems Trainer role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a short presentation or demo that highlights your training abilities and knowledge of Microsoft Dynamics CRM. This will not only impress potential employers but also give you a chance to showcase your delivery skills.
✨Tip Number 3
Be flexible with your availability! Since this role involves travel, make sure to communicate your willingness to adapt to different locations and schedules. Employers love candidates who are ready to hit the road and deliver training wherever needed.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace CRM Systems Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems and training. We want to see how you've delivered training sessions before, especially to senior audiences. Customising your CV for this role will help us see you as a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about training and how you can empathise with those who might resist change. Share specific examples of how you've successfully navigated similar situations in the past.
Showcase Your Delivery Skills: Since strong delivery skills are key for this role, consider including a brief section in your application that outlines your approach to engaging an audience. We love seeing trainers who can bring energy and confidence to their sessions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Venn Group
✨Know Your CRM Inside Out
Make sure you’re well-versed in Microsoft Dynamics CRM and its features. Familiarise yourself with the specific processes that the client’s teams currently use, so you can confidently explain how the new system will enhance their workflow.
✨Showcase Your Delivery Skills
Since you'll be training senior staff, practice your delivery skills. Prepare to pick up a script and present it with confidence and enthusiasm. Consider doing mock sessions with friends or colleagues to refine your approach and get feedback.
✨Empathy is Key
Understand that some employees may resist the change to the new system. Be ready to address their concerns with empathy. Think about how you can reassure them that this transition will ultimately benefit their work and make their lives easier.
✨Plan for Travel and Flexibility
Be prepared for travel across the UK and ensure you have no holidays booked during the critical training period. Show your willingness to adapt to different locations and schedules, as this flexibility will be crucial for the role.
