Credit Control Supervisor - London - £44,000
Venn Group's specialist Finance recruitment team is recruiting for a Credit Control Supervisor on behalf of a leading private healthcare organisation based in Central London.
This permanent opportunity offers the chance to lead a high-performing credit control function, overseeing collections activity, supporting continuous improvement initiatives, and helping to minimise debt exposure across a large and complex organisation.
The Role
You will be responsible for:
- Supervising and supporting a team of 10+ Credit Controllers across multiple locations
- Ensuring prompt collection of outstanding debt in line with company credit terms and departmental KPIs
- Allocating workloads effectively and supporting the smooth management of shared inboxes, customer correspondence and incoming calls
- Providing guidance on escalated customer queries and complex debtor accounts
- Reviewing and approving credit notes, write-offs and other credit control processes in line with internal controls
- Working closely with Finance, Sales and operational teams to resolve outstanding ledger issues and improve cash collection performance
- Monitoring aged debt balances and supporting the production of regular performance and collections reports
- Assisting with cash collection forecasting and recovery planning
- Identifying opportunities to improve processes, controls and system utilisation
- Supporting the maintenance of team procedures, documentation and best practice standards
About You
- Proven experience within Credit Control, Accounts Receivable or Debt Recovery
- Previous experience supervising, mentoring or supporting a medium to large credit control team
- Strong knowledge of collections processes, aged debt management and customer account reconciliation
- Confident using Dynamics 365
- Experience of working within a large or multi-site organisation would be advantageous
Key Details
Salary: £44,000
Location: Central London (WC1)
Contract: Permanent
Start: ASAP
Why Consider This Role?
- Opportunity to step into a key supervisory position within a well-established and highly regarded healthcare organisation
- Join a supportive, collaborative and trusted finance team with a strong culture of development and knowledge sharing
- Clear internal career progression opportunities, with the chance to grow into more senior leadership positions as the team continues to expand
- Lead and develop a credit control team while remaining hands-on in driving collection performance and improving processes
- Competitive salary, excellent exposure to senior stakeholders and genuine long-term career prospects
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Credit Control Supervisor employer: Venn Group
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