At a Glance
- Tasks: Support customers with housing needs and manage rent accounts effectively.
- Company: Join a dedicated team in Berkshire focused on housing support.
- Benefits: Earn £14.00 per hour with valuable experience in housing management.
- Other info: Temporary role for 3 months with potential for future opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing management and knowledge of housing legislation required.
The predicted salary is between 14 - 14 £ per hour.
Duration: 3 months temporary
Location: Berkshire
Duties Include:
- Maximise income by managing rent accounts and assist customers with rent arrears
- Act as an aid for customers to sustain their tenancies
- Addressing the needs of each customer, assessing mental capacity, accommodation needs, and support through multi agency partners
- Addressing low level ASB
- Advice customers on tenancy management issues, including housing benefit, internal transfers and applying for council housing
- Conduct visits and inspections to ensure policy procedures and health and safety are being adhered to
- Ensuring customer records are up to date and accurate
- Develop and maintain support plans
- Maintain good relationships with all support providers, local authorities, and external agencies
Experience Required:
- Experience in housing management or a similar role
- Knowledge of housing legislation and statutory guidance
- Enhanced DBS required
- Clean driving licence and access to a roadworthy car with business insurance required
Pay: £14.00 per hour
Work Location: In person
Supported Housing & Temporary Accommodation Officer (Temporary) in Maidenhead employer: Venn Group (Midlands)
As a Housing Support Officer in Berkshire, you will join a dedicated team committed to making a positive impact in the community. Our supportive work culture fosters collaboration and professional growth, offering opportunities for training and development in housing management. With a focus on employee well-being and a strong connection to local agencies, we ensure that our staff are equipped to provide meaningful support to those in need.
We think you need these skills to ace Supported Housing & Temporary Accommodation Officer (Temporary) in Maidenhead
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service
Teamwork
Time Management
