At a Glance
- Tasks: Support customers with housing needs and manage rent accounts effectively.
- Company: Join a dedicated team in Berkshire focused on community support.
- Benefits: Earn £14.00 per hour with hands-on experience in housing management.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable skills.
- Qualifications: Experience in housing management and knowledge of housing legislation required.
The predicted salary is between 14 - 14 £ per hour.
Duration: 3 months temporary
Location: Berkshire
Duties Include:
- Maximise income by managing rent accounts and assist customers with rent arrears
- Act as an aid for customers to sustain their tenancies
- Addressing the needs of each customer, assessing mental capacity, accommodation needs, and support through multi agency partners
- Addressing low level ASB
- Advice customers on tenancy management issues, including housing benefit, internal transfers and applying for council housing
- Conduct visits and inspections to ensure policy procedures and health and safety are being adhered to
- Ensuring customer records are up to date and accurate
- Develop and maintain support plans
- Maintain good relationships with all support providers, local authorities, and external agencies
Experience Required:
- Experience in housing management or a similar role
- Knowledge of housing legislation and statutory guidance
- Enhanced DBS required
- Clean driving licence and access to a roadworthy car with business insurance required
Pay: £14.00 per hour
Work Location: In person
Housing Support Officer - Temporary Accommodation in Maidenhead employer: Venn Group (Midlands)
As a Housing Support Officer in Berkshire, you will join a dedicated team committed to making a positive impact in the community. Our supportive work culture fosters collaboration and professional growth, offering opportunities for training and development in housing management. With a focus on employee well-being and a strong connection to local agencies, we ensure that our staff are equipped to provide meaningful support to those in need.
We think you need these skills to ace Housing Support Officer - Temporary Accommodation in Maidenhead
Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Customer Service
Organisational Skills
Flexibility
