Receptionist in Reading

A fantastic opportunity has arisen for a personable and professional Receptionist to join a leading organisation in a modern corporate environment. This is a highly visible, front-of-house role focused on delivering an exceptional workplace experience for employees, visitors and stakeholders, whilst supporting the smooth day-to-day operation of a busy office.

Responsibilities

• Provide a warm, professional welcome to all visitors and employees entering the office.
• Act as the first point of contact for workplace-related queries, resolving issues and ensuring an excellent customer experience.
• Manage reception operations, visitor registration processes and building access procedures.
• Coordinate meeting rooms, conference facilities and hospitality requirements, resolving any scheduling conflicts as required.
• Support the planning and delivery of internal events, employee engagement activities and client visits.
• Conduct regular workplace walkthroughs to ensure high standards across office facilities and services.
• Liaise with suppliers, contractors and service partners to ensure seamless service delivery.
• Assist with reporting, data collection and administrative tasks to support operational performance and continuous improvement initiatives.

Requirements

• Previous experience in a receptionist/front of house role.
• Exceptional communication and interpersonal skills with a genuine passion for delivering outstanding service.
• Professional, polished and confident approach when dealing with visitors and stakeholders.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience coordinating meetings, events or facilities-related activities would be advantageous.
• Proficient in Microsoft Office and comfortable learning new systems and technology.
• Collaborative team player with a proactive and solutions-focused mindset.
• Keen to develop within a customer-focused workplace or facilities environment.