At a Glance
- Tasks: Support individuals with complex needs and help them improve their wellbeing.
- Company: National housing association focused on making a difference.
- Benefits: Competitive hourly rate, flexible working, and potential for permanent role.
- Other info: Join a supportive team and enjoy career growth opportunities.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Experience in support work and a full UK driver's licence required.
The predicted salary is between 32625 - 39875 £ per year.
We are currently working with a national housing association to recruit a Specialist Support Coach on a temporary to permanent arrangement. The postholder will manage a specialist caseload of customers with multiple and complex needs (including hoarding), providing intensive, person-centred support to sustain tenancies, reduce risk, and improve wellbeing.
Hourly rate: £22.50 (Umbrella)
Location: Norwich
Hours: 37.5 | Monday to Friday | 2 Days from home
Contract: 3 months temporary to permanent
Key duties:
- Manage a specialist caseload of customers with complex needs (e.g., hoarding, mental health, neurodiversity, substance misuse, domestic abuse, offending history and self-neglect).
- Complete comprehensive assessments and develop tailored support plans; provide 1:1 ongoing support to sustain tenancies and improve outcomes.
- Carry out home visits where appropriate to complete assessments, deliver support and review progress.
- Coordinate referrals and contribute to the Better Days programme, working with operational teams to ensure a smooth customer journey.
- Build and maintain effective partnerships and referral routes with local services (including local authority, safeguarding and hoarding services) and represent the organisation at internal and external meetings.
- Lead and contribute to multi-agency working, coordinating actions across partners and internal operational teams to manage risk and achieve agreed outcomes.
- Maintain accurate, timely and confidential case records on the customer management system, meeting agreed service standards and information-sharing requirements.
- Monitor and report on activity and impact; provide insight on trends, gaps in services, emerging needs and risk to support service improvement.
- Handle challenging conversations and behaviours professionally, balancing firm, proportionate challenge with empathy and support.
The successful candidate will have:
- Enhanced Adult DBS.
- Full UK Drivers Licence.
If this opportunity is of interest, please apply with your up-to-date CV. Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Support Worker in Norwich employer: Venn Group Careers
Join a prestigious trade union in London, where your expertise as an Employment Solicitor will directly contribute to advocating for workers' rights. With a strong commitment to employee development and a collaborative work culture, this role offers competitive pay and the opportunity to make a meaningful impact in the community. Enjoy the benefits of working in a supportive environment that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Norwich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Venn Group Careers.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Venn Group Careers!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Venn Group Careers, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Venn Group Careers or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker in Norwich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Venn Group Careers:Before hitting send, make sure to tailor your application specifically to Venn Group Careers! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Venn Group Careers
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
