PURPOSE OF THE JOB ROLE
- To lead, as a member of the corporate leadership team, the local authority.
- To lead, manage and develop the Council’s Revenue, Benefits, Library and Resident Services to deliver high quality, resident-focused and efficient services to meet the service’s objectives and secure continuous and sustained improvements in service delivery.
- To contribute, as part of the Management Team of the directorate, in collaboration with the wider Council Corporate Leadership Team, Elected Members, directorate employees, external partners, residents and service users to the successful achievement of the Council’s vision and priorities.
Job specific service delivery
- Provide strategic leadership and a strong sense of purpose for the Council’s Revenues, Benefits, Library and Resident Services which comprise:
- Council Tax and Business Rates billing, collection and administration,
- Housing Benefits, Council Tax Reduction and Crisis & Resilience Fund
- Financial assessments, appointeeship and deputyship services.
- Customer Services,
- Libraries
- Registrars
- Provide clear, balanced and accurate advice and guidance to elected members on the strategic issues facing the Council’s Revenues, Benefits, Library and Resident Services.
- Ensure that Revenue, Benefits, Library and Resident Services are delivered in the most cost effective and efficient way through the best use of technology, flexible working, financial and staff resources.
- Ensure that Revenues, Benefits, Library and Resident Services operate within any statutory framework and comply with relevant legislation.
- Facilitate the development and delivery of the Council’s Revenues, Benefits, Library and Resident Services in line with statutory requirements, national standards, local and national targets and the Borough’s long-term vision.
- Facilitate the delivery of high-quality, cost-effective customer services and revenues and benefits that reflect local needs.
- Provide strategic leadership in the continuous improvement of Revenues, Benefits, Library and Resident Services.
- Provide strategic advice to Cabinet and the Executive Leadership team in order to facilitate the achievement of the Council’s objectives and sound management of the Council’s Revenues, Benefits, Library and Resident Services.
- To act as the Proper Officer for the General Register Office
- To act as the Council’s Authorised Officer for the Court of Protection for the Deputyship service.
- To deputise for the Executive Director as required.
- Responsible for the effective day to day management and financial and performance monitoring of any contracts and budgets in line with the requirements set out the Council’s Constitution.
AD Of Revenues, Benefits, Library and Resident Services employer: Venn Group Careers
Join a prestigious trade union in London, where your expertise as an Employment Solicitor will directly contribute to advocating for workers' rights. With a strong commitment to employee development and a collaborative work culture, this role offers competitive pay and the opportunity to make a meaningful impact in the community. Enjoy the benefits of working in a supportive environment that values your contributions and fosters professional growth.
