Transformation Manager

Venesky-Brown’s client, a public sector organisation in Derbyshire, is currently looking to recruit a Transformation Manager for a 6 month contract on a rate equivalent to a salary of £50,269/annum (pro rata). This would be Inside IR35. The role can be worked on a hybrid basis with presence required on site in Swadlincote one day per week.

Responsibilities:

– To work with and provide professional expertise and constructive challenge to Services to enable them to maximise the effectiveness and efficiency of service delivery and respond to changing requirements.

– The development and delivery of the Transformation Strategy and associated action plan, including advising on the strategic approach and governance arrangements for the Programme Management Office (PMO).

– Promotion, support and co-ordination of benefit realisation. Both as a driver for improvements in business cases and also following project milestone completions.

– Work with services in the definition and agreement of transformation requirements, including options appraisals, service design and change management.

– To contribute to the development of service design, change governance and other frameworks and ensure compliance with policies, procedures and processes.

– Lead on specific transformation and service design initiatives, identifying how new services can be designed and implemented to meet its strategic objectives.

– Ensure effective prioritisation and decision-making of individual service requirements, ensuring a flexible and resilient approach to meet changing demands.

– Ensure the effective delivery of transformation through benefits management to ensure delivery of the identified benefits and outcomes.

– Contribute to the continuous improvement of the Transformation function using available data and service intelligence.

– To identify and build strong positive relationships which support collaborative and partnership working with other stakeholders and external partners. Influencing others and ensuring an integrated and cohesive approach to deliver objectives and improve services.

– To work with project team members providing appropriate direction to ensure that the project is delivered to required standards and timescales, motivating, coaching and supporting project members to achieve successful outcomes.

– Ensure effective financial management and forecasting of transformation projects and programmes is in line with guidance and frameworks which recognises fluctuating demands and priorities and ensures early intervention to address potential pressures.

– Effectively manage resources brought together into teams to deliver transformation initiatives within agreed budgets timescales and performance targets.

– Ensure all relevant policies and procedures are followed including those relating to, health and safety, equality diversity and inclusion and statutory requirements.

– To ensure effective communication to colleagues of governance processes and other frameworks, organisational standards, policies and procedures relevant to the area of responsibility.

– Support delivery of effective change management by creating and maintaining effective relationships with a range of colleagues.

– Deliver the full range of change management activities as determined by project requirements identifying the right approach or tools to be used, to the quality agreed, ensuring service design is comprehensively planned, realistic, efficiently resourced and delivers agreed benefits.

– To support the delivery of complex change and lead large scale projects, taking responsibility for division of work in order to deliver to time and quality.

– Ensure the development and delivery of effective and fit for purpose methodologies, tools and templates to enable effective transformation.

– Document required change specifications for people, process and technology and define, deliver and maintain the required documentation according to the corporate standards, ensuring that business requirements are accurately identified and effectively managed.

– Provide input to problem solving, target operating model development and service design.

– Apply business architecture approaches within projects and programmes based on a situational awareness of various business scenarios and motivations.

– Apply challenge where necessary to improve service, project and change outcomes.

– Originate new ideas and propose new initiatives, supporting the development of business cases.

– Apply process and data analysis to inform change design, actions and decision making.

– Lead the design and evaluation of operating models, processes and ways of working.

– Lead the delivery of transformation projects ensuring they are comprehensively planned, realistic, efficiently resourced and deliver agreed benefits.

– Ensure that transformation activity is integrated and dependencies identified, understood and managed.

– Apply process and data analysis to support development and change delivery.

– Development of relevant documentation to support delivery of the change and its future sustainability.

– Support the development of appropriate transformation frameworks and models, ensuring that these meet the strategic requirements.

– Develop and apply benefits management and benefits realisation methodologies across transformation initiatives, identifying cross-project/programme benefits.

– Ensure that dependencies across the range of transformation projects and programmes are understood and managed, actively seeking opportunities to enhance the effectiveness of the transformation function.

– Support the business planning processes through the identification and definition of transformation initiatives.

– Support performance of the function and input into decisions on service improvement based on an understanding of service performance.

– Establishing a culture which encourages and values innovation and creativity.

– To engage with appropriate CPD activities as agreed with Line Manager.

– To work in partnership with colleagues, to the values and principles of the Transformation Unit and in accordance with the strategies, policies and procedures.

– Management of Financial Information: budgetary planning, forecasting, monitoring and regular reviews with Accountants. To oversee expenditure and income and to attend monthly monitoring meetings.

– Legal and Regulatory Compliance- Comply with all policies, including contractual standing orders, and financial regulations.

– Actively promote the vision, values and priorities and through personal example and positive direction make sure the business objectives of individual services translate into practical and effective action.

– Provide a customer focussed service at all times in line with the Customer Service Strategy and Customer Service Standards.

Essential Skills:

– Prince 2 or equivalent project management qualification/training.

– Some management experience supplemented with relevant training.

– Educated to degree level or equivalent in ICT or Business.

– Knowledge of digital technology/ICT Solutions and how these can be applied to services and organisations

– Experience of business case development and cost options appraisals, including identification and measurement of benefits.

Desirable Skills:

– Leadership/managerial qualification.

– Recognised qualification in Business Improvement methods and/or equivalent experience.

– Transformation initiatives / programmes.

– Procuring ICT solutions.

– Leading workstreams.

– Service management and delivering services within an agreed SLA.

– Experience of using effective communication, participation and engagement with, service users/customers, public, workforce and wider stakeholders as a component of change management processes.

If you would like to hear more about this opportunity please get in touch.