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For Companies At a Glance
- Tasks: Lead and coach a team, ensuring high performance and quality outcomes.
- Company: Join a public sector organisation dedicated to community improvement in Dundee.
- Benefits: Enjoy flexible working with 2 days in the office and competitive pay of £17.76/hour.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Strong communication, organisational skills, and a passion for customer service are essential.
- Other info: Contract runs until March 2026, starting on 10th September.
Job Description
Venesky-Brown's client, a public sector organisation in Dundee, is currently looking to recruit Team Managers until the 27th of March 2026 on a rate of £17.76/hour PAYE – working Monday to Friday – 7 hours per day, 35 hours per week excluding lunch breaks. The post holders will be required to work in the Dundee office 2 days per week, with the remainder of the time working from home.
Candidates must be available to start on the 10th of September for a contract which will run to a maximum of 27th of March 2026.
Responsibilities:
– Lead and coach a team of Client Advisors, role-modelling effective leadership behaviours by demonstrating care, curiosity, and showing how everyone's contribution can improve team and divisional performance.
– Use operational management information to assess team's performance, including productivity and quality, whilst identifying opportunities for learning and improvement.
– Engage regularly with your team to monitor performance, providing support and feedback to ensure individual and team performance expectations are consistently achieved.
– Ensure team compliance with processes, procedures, and data protection regulation by performing regular quality assurance checks to support the delivery of high level of quality outcomes for our clients.
– Foster a performance focused culture by encouraging your team to take ownership of their development and support them to be curious about ways to improve their contribution.
– Build positive relationships with both colleagues and clients, managing and supporting complex enquiries and complaints when required.
– Provide clear guidance and support to your team, creating an environment that values collaboration, celebrates success, and recognises individual and team achievements.
– Stay up to date with changes in guidance and policy to provide accurate advice to our clients and your team.
– Contribute to the wider leadership team in your area through sharing best practice and engaging in continuous improvement activity, ensuring insights and learning is shared with your team.
– Confidently manage your own workload and that of your team to ensure organisational objectives are met.
– Support the wellbeing of your team by nurturing an open and inclusive culture through holding monthly conversations, helping team members to set personal objectives, and ensuring they have access to all available support tools.
– Foster a culture that strengthens our organisation's resilience by positively communicating change and maintaining a focus on the wider organisation goals.
Essential Skills:
– Line Management
– Computer Literacy
– Communication Skills
– Honesty and Integrity Values
– Admin/Organisational Skills
– Customer Service
If you would like to hear more about this opportunity please get in touch.
Team Manager (Dundee) employer: Venesky-Brown
Contact Detail:
Venesky-Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager (Dundee)
✨Tip Number 1
Familiarise yourself with the public sector's values and principles, especially those related to leadership and team management. Understanding these will help you align your approach with the organisation's culture and demonstrate your commitment during interviews.
✨Tip Number 2
Prepare specific examples of how you've successfully led a team in the past. Highlight instances where you've improved performance or fostered a positive team culture, as these are key aspects of the role.
✨Tip Number 3
Research the latest trends and challenges in the public sector, particularly in Dundee. Being knowledgeable about current issues will show your potential employer that you're proactive and engaged with the sector.
✨Tip Number 4
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Team Manager (Dundee)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in line management and team leadership. Use specific examples that demonstrate your ability to coach and support a team, as well as your skills in communication and customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention how your values align with their focus on care and curiosity, and provide examples of how you've fostered a performance-focused culture in previous roles.
Highlight Relevant Skills: Clearly outline your essential skills such as computer literacy, organisational skills, and your approach to managing complex enquiries. Use bullet points for clarity and ensure you relate these skills back to the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Venesky-Brown
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate effective leadership behaviours. Be prepared to share examples of how you've led and coached teams in the past, highlighting your ability to foster a positive culture and support team development.
✨Understand Performance Metrics
Familiarise yourself with operational management information and be ready to discuss how you assess team performance. Show that you can identify opportunities for improvement and how you've successfully implemented changes in previous roles.
✨Emphasise Communication and Relationship Building
Strong communication skills are essential for this role. Prepare to discuss how you've built positive relationships with colleagues and clients, and how you've managed complex enquiries or complaints effectively.
✨Demonstrate Adaptability and Continuous Improvement
The role requires staying updated with changes in guidance and policy. Be ready to talk about how you've adapted to change in the past and contributed to continuous improvement within your team or organisation.
