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- Tasks: Join us as a Registration & Booking Clerk, managing patient bookings and correspondence.
- Company: Venesky-Brown is a reputable public sector organisation based in Portadown.
- Benefits: Earn £12.31/hour with 37.5 hours per week until September 2025.
- Why this job: Make a difference in healthcare while developing your admin skills in a supportive team.
- Qualifications: 4 GCSEs at Grades A-C including English Language or relevant clerical experience required.
- Other info: Opportunity for growth and improvement in service delivery.
Venesky-Brown's client, a public sector organisation in Portadown, is currently looking to recruit x 6 Registration & Booking Clerks until the end of September 2025 on a rate of £12.31/hour PAYE – working 37.5 hours per week. These roles will be based in Portadown.
Responsibilities:
- Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols.
- Deal with incoming/outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner.
- Co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility.
- Ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager.
- Prioritise workload in accordance with expected outcomes.
- Deal with routine queries, referring to their line manager when necessary.
- Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services.
- Undertake any other administrative and clerical duties, which may be delegated as required.
Essential Skills:
- 4 GCSEs at Grades A-C including English Language AND 1 year's experience in a clerical/administrative role OR 2 years' experience in a clerical/administrative role AND Experience in the use of Microsoft Office Word or equivalent.
- Ability to work as part of a Team.
- Ability to use own initiative.
- Good organisational skills with an ability to prioritise own workload.
- Effective communication skills to meet the needs of the post in full.
If you would like to hear more about this opportunity please get in touch.
Registration & Booking Clerk employer: Venesky-Brown
Contact Detail:
Venesky-Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration & Booking Clerk
✨Tip Number 1
Familiarise yourself with the specific administrative processes and protocols used in public sector organisations. Understanding these can give you an edge during interviews, as you'll be able to demonstrate your knowledge of the role's requirements.
✨Tip Number 2
Highlight your experience with Microsoft Office, especially Word, as it's essential for this role. Be prepared to discuss specific tasks you've completed using these tools, as it shows your practical skills and readiness for the job.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role involves dealing with patients and handling correspondence, being able to convey information clearly and effectively will be crucial.
✨Tip Number 4
Demonstrate your ability to work as part of a team by preparing examples of past experiences where collaboration was key. This will show that you can contribute positively to the workplace environment at StudySmarter.
We think you need these skills to ace Registration & Booking Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in clerical or administrative roles. Emphasise your organisational skills and any experience with Microsoft Office, as these are essential for the position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your ability to prioritise workloads and your effective communication skills, providing examples where possible.
Highlight Relevant Qualifications: Clearly state your GCSE qualifications, especially your English Language grade, as this is a requirement. If you have additional certifications or training related to administration, include those too.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Registration & Booking Clerk.
How to prepare for a job interview at Venesky-Brown
✨Showcase Your Organisational Skills
As a Registration & Booking Clerk, you'll need to demonstrate your ability to prioritise tasks effectively. Prepare examples from your past experience where you successfully managed multiple responsibilities and met deadlines.
✨Familiarise Yourself with Microsoft Office
Since the role requires proficiency in Microsoft Word or equivalent, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles to enhance your administrative efficiency.
✨Demonstrate Teamwork and Initiative
This position requires working as part of a team while also using your initiative. Think of instances where you contributed to a team project or took the lead on a task, and be prepared to share these stories.
✨Prepare for Communication Scenarios
Effective communication is key in this role. Anticipate questions about how you would handle routine queries or difficult situations. Practising responses to common scenarios can help you feel more confident during the interview.
