Business Support Administrator in Haddington

Venesky-Brown’s client, a public sector organisation in Haddington, is currently looking to recruit a Business Support Administrator for an initial 2 month contract with potential to extend on a rate of £16.70/hour PAYE – working 28 hours per week (9am to 5pm, 4 days per week). This role offers hybrid working although will be mainly office based.

Responsibilities:

• Undertake duties in accordance with Data Protection and Security requirements.
• Open, sort, record and distribute mail, both digital and physical.
• Collate, distribute, forward, file and circulate documentation/information as required.
• Be responsible for the maintenance and updating of both manual and computerised record systems; [such record systems might typically include databases, filing systems, absence/attendance records where required, reference works, circulation lists, registers, payments, receipts, office diaries and indexes].
• Undertake the coding, input, extraction and amending of information for databases and spreadsheets to support management information requirements.
• Collect and provide statistical information in accordance with procedures.
• Provide support to your supervisory group and provide business support cover within the department.
• Provide an enquiry/reception service for internal/external clients.
• Answer queries on the relevant service areas and refer enquiries to an appropriate member of staff, as required.
• Where appropriate, deal with enquiries from, and provide information to, members of the public.
• Provide support by effectively utilising available office equipment e.g. telephones, photocopiers, data imaging and scanning equipment, e-mail, M365 etc.
• Undertake work processing which includes correspondence, newsletters, reports, returns and take/process minutes.
• Order equipment and resources using adopted systems.
• Book staff on training courses.
• Undertake any other relevant duties as required by management.
• Any other appropriate duties, as requested by Management, commensurate with the grade for the post.
• Educated to Higher Grade/NC/SVQ2 or equivalent level and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
• Previous experience of working an office environment.
• Customer Service and/or reception experience.
• Experience of minute taking.
• Effective verbal and written communication skills.
• Skilled user of Microsoft Office Suite such as Word, Excel, Outlook, Teams etc.
• Skilled user of databases.
• Numeracy and Literacy skills.
• Effective organisational and time management skills.
• An understanding of trauma informed practice.
• Ability to work on own initiative and flexibly as part of a team.
• Ability to deal with conflicting priorities and demands.
• Ability to work under pressure and to deadlines.
• Ability to plan ahead and prioritise own workload.
• Ability to maintain confidentiality relating to sensitive or personal matters.
• HNC/SVQ3 in a relevant field such as Business Administration or Administration & Information Management or equivalent.

#J-18808-Ljbffr