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- Tasks: Use design thinking to solve complex problems and create innovative service solutions.
- Company: Join a public sector organisation in Glasgow with a focus on impactful design.
- Benefits: Competitive hourly rate, remote work, and a chance to shape services until 2026.
- Why this job: Make a real difference by designing services that improve people's lives.
- Qualifications: Degree in design or equivalent experience, with strong skills in Adobe Creative Suite.
- Other info: Collaborative environment with opportunities for personal and professional growth.
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Service Designer until the 31st of March 2026 on a rate of £25.96 - £30.22/hour PAYE – working 35 hours per week. This role will be remote working, candidates should be UK based.
Responsibilities:
- Use design thinking, methods and tools to solve problems: both large and complex such as connecting seemingly unconnected concepts and organisations; and small and detailed such as the logistics of a pilot.
- Plan, organise and facilitate user research, co-design workshops and events: bringing together individuals, partners and stakeholders to unpick challenges and identify new solutions.
- Enable co-leadership for individuals: Designing solutions that enable individuals themselves to co-lead research and service design activity.
- Synthesise research results into insights, themes, service opportunities and design principles.
- Use research/insights to identify inspiring new solutions.
- Develop well specified concepts, blueprints and prototypes.
- Communicate findings and ideas with internal and external stakeholders and influence thinking.
- Work closely with cross functional teams to define the detail of services, e.g. prototyping and creating specifications.
- Champion, demonstrate and build capacity in the design process for stakeholders, partners and colleagues.
Essential Skills:
- Have demonstrable work experience equivalent to SCQF level 9 or be educated to degree level in design.
- Experience of using the design process in service or product development.
- Experience of delivering new service or product designs.
- Experience in planning and leading design projects.
- Knowledge of service design processes and related disciplines.
- Well versed in Adobe Creative Suite including; Indesign, Illustrator and Photoshop.
- Analysis and problem-solving skills.
- Change management skills.
- Organisational and planning skills.
- Facilitation and design research skills.
- An excellent communicator.
- A positive and proactive approach to problem solving.
- Personal resilience.
- Able to question and challenge constructively.
- User centered and empathetic.
- An innovative and inspirational thinker.
- Able to multi-task and prioritise.
- Able to handle pressure and competing priorities.
- Be curious and enthusiastic.
- Embraces change taking a pragmatic approach.
Desirable Skills:
- Knowledge and experience of UX or interaction design.
- Knowledge and experience of graphic design.
If you would like to hear more about this opportunity please get in touch.
Service Designer in Edinburgh employer: Venesky Brown
Contact Detail:
Venesky Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the service design field on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in service design. Make sure it’s easy to navigate and showcases your problem-solving abilities and design thinking process.
✨Tip Number 3
Prepare for interviews by practising common questions related to service design. Think about how you can demonstrate your experience with design processes and user research in a way that resonates with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Designer in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service design. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Show Off Your Design Thinking: In your application, give us a glimpse into your design thinking process. Share examples of how you've tackled complex problems or facilitated workshops. We love seeing how you approach challenges creatively!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showing off your personality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Venesky Brown
✨Master the Design Thinking Process
Familiarise yourself with design thinking methodologies before the interview. Be ready to discuss how you've applied these methods in past projects, especially when solving complex problems or connecting disparate concepts.
✨Showcase Your User Research Skills
Prepare examples of user research you've conducted. Highlight your experience in planning and facilitating workshops, and be ready to explain how you synthesised findings into actionable insights that influenced service design.
✨Communicate Clearly and Confidently
Practice articulating your ideas and findings succinctly. Since communication is key in this role, think about how you can effectively convey your design concepts and engage stakeholders during the interview.
✨Demonstrate Your Proactive Problem-Solving
Be prepared to discuss specific challenges you've faced in previous roles and how you approached them. Show your enthusiasm for tackling problems and your ability to adapt to changing circumstances while maintaining a user-centred focus.