IT Infra Analyst: 2nd Line Support (Hybrid) in Dundee
IT Infra Analyst: 2nd Line Support (Hybrid)

IT Infra Analyst: 2nd Line Support (Hybrid) in Dundee

Dundee Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Venesky-Brown

At a Glance

  • Tasks: Provide operational support for server systems and manage Microsoft 365 services.
  • Company: Public sector organisation in Dundee with a focus on community impact.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional development.
  • Why this job: Join a team that values innovation and compliance in IT infrastructure.
  • Qualifications: Degree in Computer Science, ITIL certification, and experience with Windows Server and VMware.
  • Other info: Work in a supportive environment with a commitment to continuous learning.

The predicted salary is between 30000 - 40000 £ per year.

A public sector organisation in Dundee is currently seeking an IT Infrastructure Analyst until May 2026. This position, offering hybrid working with 2 days per week onsite, involves providing operational support and maintenance for server-based systems, administering Microsoft 365 services, and ensuring compliance with data security best practices.

Key qualifications include:

  • A degree in Computer Science
  • ITIL certification
  • Expertise in relevant technologies such as Windows Server and VMware

The role requires both technical skills and a commitment to continuous professional development.

IT Infra Analyst: 2nd Line Support (Hybrid) in Dundee employer: Venesky-Brown

Join a forward-thinking public sector organisation in Dundee, where we prioritise employee growth and development through continuous training and support. Our hybrid working model promotes a healthy work-life balance, while our commitment to data security and innovative technology ensures that you will be at the forefront of IT infrastructure advancements. Experience a collaborative work culture that values your contributions and fosters a sense of community.
Venesky-Brown

Contact Detail:

Venesky-Brown Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Infra Analyst: 2nd Line Support (Hybrid) in Dundee

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working in public sector organisations. A friendly chat can open doors and give you insights that might just land you that IT Infra Analyst role.

✨Tip Number 2

Show off your skills! When you get the chance for an interview, be ready to discuss specific projects or experiences where you've tackled server-based systems or Microsoft 365 services. Real-life examples make you stand out!

✨Tip Number 3

Stay updated on tech trends! Make sure you're aware of the latest in data security best practices and relevant technologies like Windows Server and VMware. This knowledge will not only impress but also show your commitment to continuous professional development.

✨Tip Number 4

Apply through our website! We’ve got all the resources you need to make your application shine. Plus, it’s a great way to ensure your CV gets seen by the right people. Don’t miss out on this opportunity!

We think you need these skills to ace IT Infra Analyst: 2nd Line Support (Hybrid) in Dundee

Operational Support
Maintenance of Server-Based Systems
Microsoft 365 Administration
Data Security Compliance
Degree in Computer Science
ITIL Certification
Windows Server Expertise
VMware Expertise
Technical Skills
Continuous Professional Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with server-based systems and Microsoft 365 services. We want to see how your skills match the job description, so don’t be shy about showcasing your ITIL certification and any relevant tech expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing candidates who are committed to continuous professional development, so mention any recent training or projects you've undertaken.

Showcase Your Problem-Solving Skills: As an IT Infra Analyst, you'll need to tackle issues head-on. In your application, share examples of how you've resolved technical challenges in the past. We appreciate candidates who can think on their feet and provide effective solutions!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Venesky-Brown

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows Server and VMware. Be ready to discuss specific scenarios where you've used these technologies, as well as any challenges you faced and how you overcame them.

✨Show Off Your ITIL Knowledge

Since ITIL certification is a key qualification, be prepared to explain how ITIL principles can improve service delivery. Think of examples from your past experiences where you applied these principles effectively.

✨Demonstrate Your Problem-Solving Skills

Prepare for situational questions that test your troubleshooting abilities. Have a few examples ready where you successfully resolved technical issues, especially in a 2nd line support context.

✨Highlight Your Commitment to Learning

This role values continuous professional development, so share any recent courses or certifications you've pursued. Discuss how you stay updated with the latest trends in IT infrastructure and security best practices.

IT Infra Analyst: 2nd Line Support (Hybrid) in Dundee
Venesky-Brown
Location: Dundee

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>