At a Glance
- Tasks: Lead contractor management and ensure compliance while driving service improvements.
- Company: Public sector organisation in Glasgow with a focus on innovation.
- Benefits: Competitive hourly rate, hybrid working, and opportunities for professional development.
- Other info: Join a supportive team and grow your career in a complex, rewarding role.
- Why this job: Make a real impact in a dynamic environment while enhancing your leadership skills.
- Qualifications: Degree level education or extensive experience in IT or Procurement.
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Business Support Manager for as soon as possible for an initial 3 month contract on a rate of £28.68/hour PAYE. This role will be hybrid working.
Responsibilities
- Provide expert knowledge of contractor and vendor management processes.
- Agree objectives with Head of Digital Governance and other relevant stakeholders, then plan and implement these objectives, monitoring progress to ensure that objectives are achieved.
- Line manager to the Business Support Administrator post.
- Monitor and manage all contracts to meet compliance objectives.
- Responsible for policy implementation, service and organisational development and training in relation to contract and business support management.
- Responsible for the financial management of all contracts to ensure financial and performance targets are met.
- To monitor the performance of suppliers in relation to key performance indicators and delivery of services and change. Proactively engage with IT management team to obtain regular feedback from users of the services, and work with suppliers on continual service improvement plans based on feedback and demand.
- As part of the performance monitoring function you will undertake performance benchmarking and will work with all parties to identify and implement opportunities for improvement.
- Work closely with senior management to ensure that all the IT service management relationships required between suppliers of core systems and the organisation are clearly defined and allocated. Monitor and develop these relationships to ensure they remain effective and compliant to ITIL principles.
- Investigates and resolves complex issues/problems regarding breaches of security or confidentiality, particularly in relation to contract management and data protection.
- Work with senior management to manage and progress contract procurement and renewal. Take a strategic approach to this to ensure that our procuring services takes best advantage of market capability, driving improvement in efficiency and obtaining best value for money.
- Reviewing pricing against contract and where appropriate ensuring that costs incurred by the organisation reflect the service received during Service Review Meetings with suppliers.
- Maintain a register of all contracts and plan the review of contracts and supporting agreements in line with their renewal dates.
- Any other duties as required.
Essential Skills
- Educated to Degree level/ or be able to demonstrate extensive experience in an IT or Procurement related area.
- Completed or working towards completion of a relevant Post Graduate Degree.
- Further education/evidence of Continuous Professional Development in a relevant IT or Health service area, including study days/courses/post graduate qualification. ITIL trained at Practitioner Level and ability to demonstrate experience in service management best practices.
- To have accomplished recognised accredited training within Information Governance Significant experience with contract and vendor management.
- Experience working in a similar environment.
- Experience working in a management position.
- Ability to demonstrate prior knowledge of contract and vendor management.
- Excellent Knowledge required of the Data Protection & IT Security issues
- High level of knowledge in the use of Microsoft Office suite and Microsoft 365.
- Advanced computer skills and proficiency in use of electronic systems. Excellent communication skills and experience interacting with external organisations.
- Possess excellent team-working/leadership skills and have the ability to motivate others and work using own initiative. Prior and significant experience working within a complex environment which includes working to legislative time scales and highly sensitive issues.
- Well-organised and able to work under pressure delivering high quality in constrained timescales.
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Business Support Manager in Cumbernauld employer: Venesky Brown
Venesky-Brown Recruitment is an excellent employer for Steel Fixers, offering stable, long-term opportunities at the dynamic Glasgow Airport. With a strong focus on employee growth through tailored Career Development Programmes and a collaborative work culture alongside Tier 1 clients, you will find meaningful and rewarding employment in a supportive environment that values your skills and experience.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Cumbernauld
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Venesky Brown. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Venesky Brown.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Venesky Brown.
We think you need these skills to ace Business Support Manager in Cumbernauld
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Venesky Brown and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Venesky Brown
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Venesky Brown will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Venesky Brown.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Venesky Brown.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Venesky Brown. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
