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- Tasks: Be the friendly face of our Glasgow office, coordinating support services and ensuring smooth operations.
- Company: Join a public sector organisation dedicated to serving the community in Glasgow.
- Benefits: Earn £13/hour with flexible shifts and gain valuable experience in a dynamic environment.
- Why this job: Perfect for those who love engaging with people and thrive in a busy, collaborative setting.
- Qualifications: HNC/HND or equivalent experience, plus strong IT and communication skills required.
- Other info: This is an initial 1-month rolling contract with potential for extension.
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Client Support Coordinator for an initial 1 month rolling contract (up to 6 months) on a rate of £13/hour PAYE – working 10am to 6pm for the first few weeks (then a shift pattern of 8am to 4pm or 10am to 6pm). This role will be based onsite in Glasgow.
Responsibilities:
- Delivery of first-class reception service as the main general point of contact for all occupants and visitors.
- Responsible for the smooth day-to-day running and co-ordination of a range of building support services, dealing with matters independently where appropriate and passing matters on to other relevant colleagues as appropriate.
- Co-ordinating the booking of space within TIC in line with the agreed protocols.
- Responsible for overall access card reader management, managing visitor access and ensuring occupants have correct access requirements.
- Manage, administer, and progress the interface with both the IT and Estates Services helpdesk.
- Act as a liaison for AV support as required.
- Report spillages and any issues which arise as Health and Safety quick response contact.
- Work with the TIC team to develop appropriate communications in relation to general building access and utilisation matters.
- Liaison with all other facility stakeholders including Security, Cleaning, Estates, Catering, Conferencing & Events.
- Other general duties as required.
Essential Skills:
- HNC/HND (or equivalent) in a relevant discipline or equivalent relevant work experience.
- Reception experience within a similar environment.
- Experience working in a busy office or administrative environment and balancing competing demands.
- Proven experience in confidently engaging with a diverse range of partners and situations.
- Strong IT skills and highly proficient in using MS Office systems (Excel, Word, PowerPoint, etc.).
- Strong interpersonal and communication skills, both verbal and written.
- Excellent organisation, planning and time management skills.
- Demonstrable teamwork skills.
- Safety Awareness skills.
- Ability to work collaboratively with colleagues to ensure that the aims and objectives of the team are met.
- A friendly, courteous, and helpful disposition.
- Committed to delivering a high level of client support.
- Flexibility to multi-task and respond positively to a range of different work situations.
- The ability to operate in a confident, polite, and approachable manner.
If you would like to hear more about this opportunity please get in touch.
Client Support Coordinator employer: Venesky-Brown
Contact Detail:
Venesky-Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Coordinator
✨Tip Number 1
Familiarise yourself with the public sector environment, especially in Glasgow. Understanding the specific challenges and expectations of this sector can help you stand out during interviews.
✨Tip Number 2
Network with professionals already working in client support roles or similar positions. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to demonstrate your organisational and multitasking skills through real-life examples. Think of situations where you've successfully managed competing demands, as this is crucial for the role.
✨Tip Number 4
Showcase your interpersonal skills by practicing how to engage confidently with diverse groups. Role-playing scenarios can help you articulate your approach to building effective working relationships.
We think you need these skills to ace Client Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception and client support roles. Use keywords from the job description to demonstrate that you meet the essential skills required for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal and communication skills. Mention specific examples of how you've successfully managed client relationships or coordinated services in previous roles.
Highlight Relevant Skills: In your application, emphasise your IT proficiency, particularly with MS Office systems. Provide examples of how you've used these skills in a busy office environment to manage competing demands.
Showcase Teamwork Experience: Demonstrate your ability to work collaboratively by including examples of past teamwork experiences. Highlight how you contributed to achieving team objectives and maintained effective working relationships.
How to prepare for a job interview at Venesky-Brown
✨Showcase Your Reception Experience
Make sure to highlight your previous reception experience during the interview. Discuss specific situations where you provided excellent customer service and how you managed competing demands in a busy environment.
✨Demonstrate Strong Communication Skills
Since this role involves engaging with a diverse range of partners, be prepared to discuss examples of how you've effectively communicated with different stakeholders. Practice articulating your thoughts clearly and confidently.
✨Familiarise Yourself with the Organisation
Research the public sector organisation and its services before the interview. Understanding their mission and values will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations. Think of examples from your past experiences where you successfully resolved issues or improved processes.
