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- Tasks: Be the friendly face of our Glasgow office, coordinating support services and managing visitor access.
- Company: Join a public sector organisation dedicated to serving the community in Glasgow.
- Benefits: Earn £13/hour with flexible shifts and gain valuable experience in a dynamic environment.
- Why this job: Perfect for those who love engaging with people and thrive in a busy, supportive atmosphere.
- Qualifications: HNC/HND or equivalent experience, plus strong IT and communication skills required.
- Other info: This is an initial 1-month rolling contract with potential for extension.
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Client Support Coordinator for an initial 1 month rolling contract (up to 6 months) on a rate of £13/hour PAYE – working 10am to 6pm for the first few weeks (then a shift pattern of 8am to 4pm or 10am to 6pm). This role will be based onsite in Glasgow.
Responsibilities:
- Delivery of first-class reception service as the main general point of contact for all occupants and visitors.
- Responsible for the smooth day-to-day running and co-ordination of a range of building support services, dealing with matters independently where appropriate.
- Co-ordinating the booking of space within TIC in line with the agreed protocols.
- Overall access card reader management, managing visitor access and ensuring occupants have correct access requirements.
- Manage, administer, and progress the interface with both the IT and Estates Services helpdesk.
- Act as a liaison for AV support as required.
- Report spillages and any issues which arise as Health and Safety quick response contact.
- Work with the TIC team to develop appropriate communications regarding general building access and utilisation matters.
- Liaison with all other facility stakeholders including Security, Cleaning, Estates, Catering, Conferencing & Events.
- Other general duties as required.
Essential Skills:
- HNC/HND (or equivalent) in a relevant discipline or equivalent relevant work experience.
- Reception experience within a similar environment.
- Experience working in a busy office or administrative environment and balancing competing demands.
- Proven experience in confidently engaging with a diverse range of partners and developing effective working relationships.
- Strong IT skills and highly proficient in using MS Office systems (Excel, Word, PowerPoint, etc.).
- Strong interpersonal and communication skills, both verbal and written.
- Excellent organisation, planning and time management skills.
- Demonstrable teamwork skills.
- Safety Awareness skills.
- Ability to work collaboratively with colleagues to ensure that the aims and objectives of the team are met.
- A friendly, courteous, and helpful disposition.
- Committed to delivering a high level of client support.
- Flexibility to multi-task and respond positively to a range of different work situations.
- The ability to operate in a confident, polite, and approachable manner.
If you would like to hear more about this opportunity please get in touch.
Client Support Coordinator employer: Venesky-Brown
Contact Detail:
Venesky-Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Coordinator
✨Tip Number 1
Familiarise yourself with the public sector environment, especially in Glasgow. Understanding the specific challenges and expectations of this sector can help you stand out during interviews.
✨Tip Number 2
Highlight your reception and client-facing experience in conversations. Be ready to share specific examples of how you've successfully managed diverse client needs and maintained a high level of service.
✨Tip Number 3
Demonstrate your IT skills by being prepared to discuss your proficiency with MS Office tools. You might even want to mention any relevant software you've used that could be beneficial for the role.
✨Tip Number 4
Showcase your teamwork abilities by discussing past experiences where collaboration was key to achieving goals. This will resonate well with the hiring team, as the role requires working closely with various stakeholders.
We think you need these skills to ace Client Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception and client support roles. Emphasise your organisational skills and ability to manage multiple tasks, as these are crucial for the Client Support Coordinator position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your experience with IT systems and your ability to engage with diverse partners, showcasing how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly outline your strong interpersonal and communication skills. Provide examples of how you've successfully managed client relationships or coordinated services in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Venesky-Brown
✨Showcase Your Reception Experience
Make sure to highlight your previous reception experience during the interview. Discuss specific situations where you provided excellent customer service and how you managed competing demands in a busy environment.
✨Demonstrate Strong IT Skills
Since the role requires proficiency in MS Office, be prepared to discuss your experience with Excel, Word, and PowerPoint. You might even want to mention any specific projects where you used these tools effectively.
✨Emphasise Communication Skills
This position involves engaging with a diverse range of partners. Be ready to share examples of how you've successfully communicated with different stakeholders and built effective working relationships in the past.
✨Exhibit Teamwork and Flexibility
The ability to work collaboratively is crucial for this role. Prepare to discuss instances where you worked as part of a team and how you adapted to changing situations or tasks, showcasing your flexibility and commitment to client support.
