At a Glance
- Tasks: Support and manage exciting projects while engaging with residents and stakeholders.
- Company: Join a public sector organisation in Glasgow dedicated to community development.
- Benefits: Competitive hourly rate, professional growth, and a chance to make a difference.
- Other info: Dynamic role with opportunities for career advancement and teamwork.
- Why this job: Be the key contact for impactful projects and enhance your project management skills.
- Qualifications: Experience in customer service and project management; strong communication skills required.
Overview
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit an Asset Management & Resident Liaison Officer for a contract until 12th December 2025 on a rate between £19.33-£21.48 /hour (PAYE).
Base pay range: £19.33-£21.48 /hour (PAYE)
Responsibilities
- To support in developing and monitoring designated projects/works and ensuring programmes of work are realised in accordance with agreed timescales.
- To be the central point of contact in relation to projects/works programmes and to ensure that enquiries are dealt with professionally and efficiently either by the post-holder directly or by others.
- The post-holder will have specialist skills, including project management and customer engagement expertise, to undertake this work directly themselves and on some challenging projects; the post holder will enable, support and guide others to undertake it, working closely with other teams.
- Experience of working in a similar role within a similar environment.
- Experience at being customer focussed and where customers can be challenging.
- Support other staff in their attendance at project meetings, ensuring effective progress updates, issues or problems are taken into account to ensure the project’s success.
- Sound understanding of and experience of developing related policy and procedure.
- Working within a liaison officer type function with ability to communicate effectively in both written and verbal form with various stakeholders.
- Diplomatic and persuasive skills.
- Ability to plan, manage and monitor workloads, balancing conflicting priorities and meeting deadlines.
- Able to utilise Microsoft Office packages e.g. Word, Excel.
- Able to utilise systems to store, record and interrogate relevant and specific data.
- Uses own initiative to seek guidance and/or assistance if goals or deadlines threatened.
- Must be able to work to own initiative, and with little supervision.
- Works as part of a team and is an effective team member.
- Understands the importance of recording all relevant information regarding their workload.
- Empathetic with excellent emotional intelligence.
- HND level qualification or proven up-to-date knowledge and expertise within relevant environment.
- Membership, or ability to be a member, of a relevant professional body.
- Analytically minded, with strong problem-solving skills.
- Excellent verbal and written communication skills.
- Has the customer in mind in the pursuit of positive outcomes.
If you would like to hear more about this opportunity please get in touch.
Seniority level
- Associate
Employment type
- Contract
Job function
- Customer Service and Administrative
Industries
- Government Administration
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Asset Management & Liaison Officer in Barrhead employer: Venesky Brown
Venesky-Brown is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a public sector organisation in Glasgow, we provide meaningful opportunities to engage with the community while ensuring a collaborative environment where your skills in project management and customer engagement can truly shine. With competitive pay rates and a commitment to professional development, we empower our employees to make a positive impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Management & Liaison Officer in Barrhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the asset management field and let them know you're on the hunt for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a liaison officer, you’ll need to be clear and persuasive. Try mock interviews with friends or family to get comfortable articulating your thoughts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Asset Management & Liaison Officer in Barrhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Asset Management & Liaison Officer role. Highlight your project management experience and customer engagement skills, as these are key for this position. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Be sure to mention your experience in similar environments and how you handle challenging customers. We love a good story that showcases your skills!
Showcase Your Communication Skills:Since effective communication is crucial for this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it’s super easy to do!
How to prepare for a job interview at Venesky Brown
✨Know Your Projects
Before the interview, make sure you understand the specific projects and works programmes the organisation is involved in. Familiarise yourself with their goals and challenges, so you can discuss how your experience aligns with their needs.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully managed customer relationships, especially in challenging situations. Highlight your diplomatic and persuasive skills, as these will be crucial for the role.
✨Demonstrate Your Project Management Expertise
Be ready to talk about your project management experience. Discuss how you've planned, managed, and monitored workloads in the past, and how you’ve balanced conflicting priorities to meet deadlines.
✨Communicate Effectively
Practice your verbal and written communication skills. Be prepared to explain complex information clearly and concisely, as you'll need to liaise with various stakeholders. Show that you can adapt your communication style to suit different audiences.
