We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.
THE OPPORTUNITY
We think you need these skills to ace Remote Principal Customer Success Manager - Strategic (Remote) in Swansea
Customer Success Management
Account Complexity Management
Relationship Building
Value Realisation
Success Planning
Risk Mitigation
Best Practices Sharing