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For Companies At a Glance
- Tasks: Engage with customers, qualify leads, and convert inquiries into sales.
- Company: Join a dynamic payments business in the fintech industry.
- Benefits: Full-time role with competitive pay and growth opportunities.
- Why this job: Be the first point of contact and make a real impact on customer success.
- Qualifications: Experience in sales and strong communication skills are essential.
- Other info: Work in a target-driven environment with a supportive team.
The predicted salary is between 30000 - 40000 £ per year.
Location: UK
Job Type: Full-time
Industry: Payments / Fintech
About the role
We’re looking for an Inbound Sales Representative to join a growing payments business in the UK. This role is ideal for someone who enjoys speaking with customers, qualifying opportunities, and converting warm leads into new business. You’ll be the first point of contact for businesses exploring payment solutions and will play a key role in turning interest into revenue. You’ll work with inbound enquiries from merchants and businesses looking for support with card payments, terminals, ecommerce payments, virtual terminals, payment gateways, or broader merchant services.
What you’ll be doing
- Responding quickly and professionally to inbound sales enquiries
- Speaking with prospective customers to understand their business and payment needs
- Qualifying opportunities and identifying the right solution for each customer
- Explaining payment products clearly, including pricing, features, and onboarding process
- Managing the full sales cycle from first enquiry through to close, or handing over qualified opportunities where appropriate
- Updating and managing all activity through CRM
- Working closely with onboarding, customer success, risk, and operations teams to ensure a smooth customer journey
- Meeting individual and team sales targets
- Building strong product knowledge across the payments offering
What we’re looking for
- Experience in inbound sales, inside sales, telesales, or a similar commercial role
- Payments industry experience is preferred, ideally within merchant acquiring, card terminals, POS, ecommerce payments, or fintech
- Strong communication skills, both over the phone and in writing
- A confident and consultative sales approach
- Comfortable working in a target-driven environment
- Strong organisational skills and ability to manage multiple enquiries at once
- Experience using CRM systems
- Commercially minded, proactive, and customer-focused
Nice to have
- Experience selling payment solutions to SMEs or mid-market businesses
- Knowledge of acquiring, gateways, chargebacks, fraud, onboarding, or compliance processes
- Experience working with warm leads generated through marketing, partnerships, or web enquiries
Inbound Sales Specialist in London employer: Vend Tech Group
Contact Detail:
Vend Tech Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Specialist in London
✨Tip Number 1
Get to know the company inside out! Research their payment solutions, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Since you'll be speaking with customers, it’s crucial to articulate how their needs align with the payment solutions offered. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inbound Sales Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Inbound Sales Specialist. Highlight your experience in inbound sales and any relevant skills that match what we're looking for, like communication and CRM usage.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payments and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Showcase Your Sales Achievements: Don’t be shy about your successes! Include specific examples of how you've qualified leads and closed deals in the past. Numbers speak volumes, so if you’ve hit targets or improved sales, let us know!
Apply Through Our Website: We want to make this process as smooth as possible for you. Apply through our website to ensure your application gets to the right place quickly. Plus, it’s super easy!
How to prepare for a job interview at Vend Tech Group
✨Know Your Products Inside Out
Make sure you have a solid understanding of the payment solutions offered by the company. Familiarise yourself with the features, pricing, and onboarding processes. This will help you confidently explain the products to potential customers during the interview.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal and written communication skills. Try role-playing common sales scenarios with a friend or family member to get comfortable with explaining complex concepts in simple terms.
✨Showcase Your Sales Experience
Be ready to discuss your previous experience in inbound sales or similar roles. Prepare specific examples of how you've successfully qualified leads and closed deals. Highlight any experience you have in the payments industry, as it will give you an edge.
✨Demonstrate Your Organisational Skills
In this role, you'll need to manage multiple enquiries at once. Be prepared to discuss how you stay organised and prioritise tasks. Mention any CRM systems you've used and how they helped you keep track of your sales activities.