Job Summary:
The People Business Partner is a trusted, hands‑on partner who managers and employees rely on to resolve complex employee relations issues, build manager capability, secure quality hires and strengthen the People & Culture foundations — data, policy, compliance and ways of working — while helping to embed a positive, inclusive culture where colleagues feel supported, listened to and able to perform at their best.
Vencora Business Unit
Job Summary:
The People Business Partner is a trusted, hands‑on partner who managers and employees rely on to resolve complex employee relations issues, build manager capability, secure quality hires and strengthen the People & Culture foundations — data, policy, compliance and ways of working — while helping to embed a positive, inclusive culture where colleagues feel supported, listened to and able to perform at their best.
This role carries real ownership and decision‑making authority in its own areas and is designed as a genuine development pathway toward Head of People & Culture. Alongside core operational ownership, the People Business Partner will be deliberately stretched into strategic exposure — supporting workforce planning, M&A due diligence and integrations and SLT reporting — to build the strategic capability the next step in their career requires.
Job Description
- Manager Coaching & Leadership Capability
- Act as a trusted coach and sounding board to line managers on people leadership, performance and team dynamics.
- Upskill managers on giving honest, timely feedback and having the right development conversations throughout the year.
- Identify recurring capability gaps across managers and design targeted interventions to close them.
- Role-model SSP UK&I's BUILD values in every manager interaction.
- Employee Relations & People Risk
- Own complex ER casework end-to-end, balancing pace with procedural rigour and applying the correct local employment law.
- Assess and ...
- Draft and quality-check case documentation, settlement terms and correspondence with precision.
- Build managers' confidence and skill in handling difficult conversations.
- Recruitment, Resourcing & Onboarding
- Own end-to-end recruitment for allocated business areas.
- Partner with hiring managers to define genuine role and capability needs.
- Continuously improve onboarding so new hires are productive quickly.
- Contribute to SSP UU&I's Employee Value Proposition and employer brand.
- People Operations, Policy & Compliance
- Support accurate, audit-ready personnel records and correct Workday usage as the single source of truth.
- Ensure day-to-day practice complies with GDPR and relevant employment legislation.
- Produce accurate regular and ad hoc People & Culture reports.
- Support audits and people due diligence data-gathering for M&A activity.
- Talent & Performance Support
- Coordinate talent management and performance review cycles for allocated business areas.
- Support managers in identifying and developing high-potential talent and internal successors.
- Track and follow up on performance improvement plans to a clear, fair conclusion.
- Feed insight from casework and performance data back into the wider People Plan.
- Strategic Development & Deputisation
- Take a defined workstream in workforce planning or organisational design projects.
- Support people due diligence for M&A transactions.
- Support the integration of newly acquired or onboarded businesses into SSP.
- Deputise for the Head of People & Culture in select internal meetings and SLT reporting.
- Build a personal development plan targeted at Head of People & Culture readiness.
- Employee Engagement & SSP Connects
- Chair and lead the quarterly SSP Connects forum.
- Act as forum secretariat, including agenda, nominations, minutes and action tracking.
- Publish timely “You said, we did” updates with Internal Communications.
- Use engagement insight to shape the People Plan and flag issues early.
- Partner with the SSP Cares lead to deliver the engagement, wellbeing and recognition calendar.
Worker Type
Regular
Number Of Openings Available
1
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People Business Partner in Halifax employer: Vencora
At SSP UK & Ireland, we pride ourselves on being an exceptional employer that fosters a culture of customer obsession and accountability. As a Customer Success Manager, you will lead a dedicated team in a dynamic environment that values professional growth, collaboration, and innovation, all while enjoying the benefits of working in a supportive atmosphere that prioritises employee well-being and development. Our commitment to leveraging cutting-edge AI tools and maintaining strong relationships with our clients ensures that you will have the opportunity to make a meaningful impact in the insurance technology sector.
