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- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join Greggs, a fun and inclusive workplace that values every team member.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: This role offers a chance to develop your leadership skills in a supportive environment.
- Qualifications: Experience as a Supervisor or Line Manager in retail or food service is essential.
- Other info: We celebrate diversity and encourage everyone to be themselves at work.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.
We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You’ll be responsible for making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls, and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked, and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 6%
- Confidential employee assistance helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts across a wide range of your favourite brands and retailers
About you:
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.
If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .
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Shop Manager employer: Vencil
Contact Detail:
Vencil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarize yourself with Greggs' values and culture. Understanding what makes us special will help you align your leadership style with our expectations and demonstrate that you're a great fit for the team.
✨Tip Number 2
Highlight your experience in managing teams in fast-paced environments. Be ready to share specific examples of how you've motivated your team and delivered excellent customer service in previous roles.
✨Tip Number 3
Showcase your ability to maintain high standards in a retail or food-on-the-go setting. Discuss how you've successfully managed operations, including wage and waste controls, to ensure a smooth-running shop.
✨Tip Number 4
Prepare to discuss your approach to fostering an inclusive culture. Share examples of how you've supported diversity within your team and created an environment where everyone feels valued and welcome.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Highlight Leadership Experience: Make sure to emphasize any previous experience you have in leading teams, especially in a retail or food service environment. Use specific examples to showcase how you've motivated your team and delivered excellent customer service.
Showcase Customer Service Skills: Since the role focuses on delivering fast and friendly service, include examples of how you've provided outstanding customer experiences in past positions. Mention any relevant metrics or feedback that demonstrate your success.
Demonstrate Inclusivity: Greggs values an inclusive culture, so be sure to mention any experience you have in fostering diversity and inclusion within your team. Highlight how you recognize and value differences among team members.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements and values mentioned in the job description. Use keywords from the posting to ensure your application stands out to hiring managers.
How to prepare for a job interview at Vencil
✨Show Your Leadership Skills
As a Shop Manager, you'll be leading a team. Be prepared to share examples of how you've motivated and developed your team in previous roles. Highlight any specific achievements that demonstrate your ability to drive performance.
✨Emphasize Customer Service Experience
Since delivering excellent customer service is key, come ready with stories that showcase your experience in this area. Discuss how you've handled difficult situations or improved customer satisfaction in past positions.
✨Understand the Business Operations
Familiarize yourself with the operational aspects of running a shop, such as wage controls and waste management. Be ready to discuss how you would maintain high standards in these areas while ensuring a welcoming environment for customers.
✨Demonstrate Inclusivity
Greggs values an inclusive culture. Prepare to talk about how you've supported diversity in your previous roles and how you plan to foster an inclusive environment within your team.
