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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain shop standards.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, and a growing holiday entitlement.
- Why this job: Be part of a vibrant culture that celebrates diversity and supports your career growth.
- Qualifications: Experience in customer service and team leadership is essential.
- Other info: Apply now to take the next exciting step in your career!
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver excellent results and maintain high standards of the shop
- Drive high performance through recruitment, training, development, and colleague engagement
- Monitor wage controls, waste controls, and customer service standards
- Participate in food preparation and serve customers
- Ensure the shop is clean, well-stocked, and welcoming
What We Can Offer You
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks to recharge your batteries
- Share 10% of all our profits with colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows with your career
- Colleague share plans to help you invest and save for your future
- Pension scheme with contributions matched up to 7%
- Confidential employee assistance and helpline for wellbeing support
- Long service awards celebrating key milestones
- Savings and discounts for shopping, leisure, and wellbeing
About You
If you have a track record as a Supervisor or Line Manager, experience in delivering excellent customer service, and have worked in a food-on-the-go environment or retail, this could be the role for you. You should also support an inclusive culture, valuing diversity. If you've previously developed a team and promoted inclusivity, you'll fit right in here. Apply now and take the next exciting step in your career!
About Us
At Greggs, we love what we do and have fun! Our culture is based on how we behave and support each other. Everyone is welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel valued and be themselves at work.
Shop Manager employer: Vencil
Contact Detail:
Vencil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to inclusivity and teamwork will help you align your approach during interviews and discussions, showcasing that you’re a great fit for the Shop Manager role.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Highlight specific instances where you’ve successfully improved customer service or team performance in a retail or food environment.
✨Tip Number 3
Research common challenges faced by shop managers in the food-on-the-go sector. Being able to discuss these challenges and how you would address them can set you apart as a knowledgeable candidate who is ready to tackle the role head-on.
✨Tip Number 4
Network with current or former employees of Greggs if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the position.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or food service. Emphasise any leadership roles you've held and your ability to deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you've led teams and improved customer experiences in previous positions.
Showcase Inclusivity: Since Greggs values an inclusive culture, include examples of how you've promoted diversity and inclusivity in your past roles. This will demonstrate that you align with their values.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Vencil
✨Show Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and engage colleagues.
✨Demonstrate Customer Service Excellence
Since delivering excellent customer service is key, think of specific instances where you've gone above and beyond for customers. This will show that you understand the importance of a brilliant shopping experience.
✨Discuss Inclusivity and Team Development
Greggs values an inclusive culture, so be ready to talk about how you've promoted diversity and developed your team in previous roles. Share any initiatives you've led that fostered a supportive environment.
✨Prepare for Operational Questions
Expect questions about managing shop standards, waste controls, and performance metrics. Brush up on your knowledge of these areas and be ready to discuss how you would maintain high standards in a fast-paced environment.
