Let’s bring the Italian soul of chocolate to life
Since 1878, at Venchi we have celebrated chocolate in all its forms: from the authentic taste of our cocoa origins to the art of gelato. Today, we are a team of over 1,600 people across more than 200stores worldwide, united by the same passion for quality and Italian excellence.
At the heart of this journey are our values: Taste, Truth, Ingenuity, and Togetherness. They mean creating authentic experiences with care and precision; acting with transparency and responsibility; turning curiosity into impact through creativity and innovation; growing together by building trust and collaboration every day.
Joining Venchi means embarking on an endless journey where tradition meets innovation, bringing quality, well-being, and the joy of positive indulgence around the world.
Mission:
At Venchi, Italian excellence in chocolate and gelato from 1878, we are looking for a Store Manager responsible for managing one of the Venchi stores in London, contributing to sales performance, team development, and excellence in the customer experience.
Our Retail channel is central to Venchi’s growth and is continuously expanding: this role represents a concrete opportunity to grow in a premium and international environment.
Key Responsibilities:
- Manage the store’s P&L (profit and loss)
- Lead, motivate and develop the store team (shifts, training, performance)
- Ensure excellence in customer experience and retail sales
- Plan shifts, holidays, and daily operations
- Oversee warehouse, stock, and inventory management
- Collaborate with the Cluster Manager to achieve targets
Ideal Candidate:
Mandatory Requirements:
- At least 2 years of experience as a Store Manager / Retail Manager
- Experience in team management within retail
- Strong experience managing KPIs and sales performance
- Availability to work shifts, weekends, and holidays
- Experience in food retail, gelato, chocolate, or horeca
- Experience in international retail environments
Why Join Venchi:
- Competitive salary with variable bonus (30% of base salary) linked to performance
- Continuous training on product, leadership, and retail management
- Concrete career growth opportunities, also internationally
- Collaborative and inclusive work environment
- A company that values merit, diversity, and professional development
Store Manager employer: Venchi
At Venchi, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that celebrates diversity and fosters professional growth. As a Store Manager at our Selfridges location, you will enjoy competitive compensation, continuous training, and the opportunity to develop your career in a premium international environment, all while sharing your passion for chocolate and gelato with customers. Join us in creating authentic experiences and driving our mission of quality and well-being across the globe.
