At a Glance
- Tasks: Support the Store Manager in daily operations and lead a motivated sales team.
- Company: Join Venchi, a renowned Italian brand known for its chocolate and gelato since 1878.
- Benefits: Competitive salary with performance bonuses, continuous training, and career progression.
- Other info: Enjoy an inclusive environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team and enhance customer experiences with premium products.
- Qualifications: 1 year of experience in retail management and strong organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
At Venchi, Italian excellence in chocolate and gelato from 1878, we are looking for an Assistant Store Manager to support the Store Manager in running one of the London city stores, contributing to sales performance, team development, and an excellent customer experience.
Key Responsibilities
- Support the Store Manager in the day-to-day operations and achievement of sales KPIs
- Lead, motivate and develop the sales team, fostering a positive environment
- Ensure excellent customer experience aligned with the Venchi Service Model
- Manage store opening and closing procedures and supervise cash operations
- Support shift planning, holidays, and attendance
- Monitor stock, warehouse, and inventory, supporting replenishment and VM activities
- Ensure compliance with quality, safety, and hygiene standards, especially for gelato and chocolate
Ideal Candidate Mandatory Requirements
- At least 1 year of experience as Assistant Store Manager or similar role
- Experience in sales team management
- Availability to work shifts, weekends, and holidays
- Experience in premium retail, food, gelato, or chocolate
- Familiarity with sales KPIs, reporting, and POS systems
- Strong organizational skills and results orientation
Why Join Venchi
- Competitive salary with variable bonus (20% of base salary) linked to performance
- Continuous training on product and retail leadership
- Career progression toward Store Manager roles
- International, inclusive, and collaborative environment
Assistant Store Manager in London employer: Venchi
At Venchi, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that celebrates diversity and fosters professional growth. As a Store Manager at our Selfridges location, you will enjoy competitive compensation, continuous training, and the opportunity to develop your career in a premium international environment, all while sharing your passion for chocolate and gelato with customers. Join us in creating authentic experiences and driving our mission of quality and well-being across the globe.
