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- Tasks: Be the friendly face of our dealership, helping customers with their service needs.
- Company: Join a supportive and dynamic automotive team in Luton.
- Benefits: Gain valuable experience in a fast-paced environment with a focus on customer satisfaction.
- Why this job: Make a real difference by providing outstanding service and building customer relationships.
- Qualifications: Experience as a Service Advisor or strong customer service skills required.
- Other info: Great opportunity for growth in the automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Service Advisor to join our busy dealership on a temporary basis. As a Service Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish.
The ideal Service Advisor will be confident, customer-focused, and able to communicate clearly both face‑to‑face and over the phone. Previous experience as a Service Advisor in the automotive industry is desirable, but we are open to candidates with strong customer service backgrounds who can quickly adapt to the role.
Responsibilities:- Greeting customers and acting as the main point of contact.
- Booking vehicles in for service and repair work.
- Liaising with technicians and updating customers on progress.
- Preparing job cards, invoices, and relevant paperwork.
- Ensuring the highest level of customer satisfaction at all times.
- Experience as a Service Advisor (essential).
- Experience using CRM systems such as Pinnacle, Kerridge or CDK.
- Strong organisational and communication skills.
- Ability to deliver excellent customer service in a fast‑paced environment.
- A positive attitude and team‑player mentality.
This is a fantastic opportunity for a motivated Service Advisor to join a supportive dealership team on a temporary basis. If you are an enthusiastic Service Advisor looking for your next role, we’d love to hear from you. Apply today to become our next Service Advisor.
Location: Luton, Bedfordshire
Sector: Automotive & Aerospace
Contract: Permanent
Hours: Full Time
Closes: Jan 17th 2026
Service Advisor in London employer: Venatu Consulting Ltd
Contact Detail:
Venatu Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in London
✨Tip Number 1
Get to know the dealership! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to be clear and confident when talking to customers. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the dealership culture and may even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team as a Service Advisor.
We think you need these skills to ace Service Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor or in customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your customer-focused attitude and any relevant experience that makes you stand out.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s through your writing style or how you present your experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Venatu Consulting Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to address them, as this will show your confidence and readiness for the role.
✨Practice Your Communication Skills
Since you'll be the first point of contact for customers, practice clear and friendly communication. Role-play with a friend or family member to simulate customer interactions, focusing on being approachable and professional both in person and over the phone.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Discuss how you've managed multiple tasks or handled customer inquiries efficiently, as this is crucial in a fast-paced environment like a dealership.
✨Bring a Positive Attitude
A positive mindset can make a huge difference in customer service roles. During the interview, convey your enthusiasm for the position and your willingness to be a team player. Share instances where your positivity helped resolve a challenging situation.
