Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and resolve warranty queries for worktop orders.
- Company: Join a dynamic team in Barton-upon-Humber with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, gym access, and discounts after one year.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Great career progression opportunities and a supportive work environment.
The predicted salary is between 22000 - 29000 £ per year.
Our client in Barton-upon-Humber are looking for enthusiastic Warranty Service Advisors to join their specialist team.
£25,747 per annum + £500 quarterly bonus
Monday to Friday 8:55am to 5:30pm (8hrs per day, 40 hours per week)
Permanent
Applicants must live within 1 hour commute of Barton-upon-Humber. This is an office based role.
Working in our client’s specialist division, the Warranty Service Advisor will ensure that customers who have ordered worktops receive excellent customer service, handling any first-line questions, issues, or warranty matters. This position is purely customer service with no sales or cold calling elements.
You will receive a fantastic benefits package:
- Access to health & discount platform after 1 year of service
- Individual training
- EE discount
- Staff Discount (after 1 year service)
- Eye care vouchers
- Free onsite gym (available 24/7)
- Free onsite parking
- Complimentary refreshments throughout the day
- Two subsidised canteens
- Fantastic progression opportunities with real success stories
- Customer Service Employee of the Month awards
As a Warranty Service Advisor, you will be required to:
- Be the first point of contact for customers
- Proactively resolve customer queries and issues through various communication channels
- Take ownership of each call and ensure the best resolution is given
- Demonstrate empathy and clear understanding
- Assist stores with any related queries
- Provide customer support to the installers in the field
- Support the compliance team
What makes an excellent Warranty Service Advisor?
- Strong focus on customer experience
- Experience in customer service or warranty handling
- Excellent communication skills, both written and verbal
- IT Literate
If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you!
If calling the office, please ask for Jess Patterson.
Warranty Advisor in Barton upon Humber employer: Venatu Consulting Ltd
Contact Detail:
Venatu Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Advisor in Barton upon Humber
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you understand what they stand for, you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Warranty Advisor in Barton upon Humber
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're genuinely excited about the role of Warranty Service Advisor and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in customer service or warranty handling. We love seeing specific examples of how you've resolved customer queries or improved customer satisfaction.
Be Clear and Concise: In your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you articulate your skills and experiences without any fluff!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity as a Warranty Service Advisor.
How to prepare for a job interview at Venatu Consulting Ltd
✨Know the Company and Role
Before your interview, take some time to research the company and understand what they do. Familiarise yourself with the role of a Warranty Service Advisor and think about how your skills align with their needs. This will help you answer questions more confidently and show that you're genuinely interested.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service scenarios. Prepare examples from your past experiences where you've successfully resolved issues or demonstrated empathy. This will help you articulate your thoughts clearly during the interview.
✨Showcase Your Communication Skills
As a Warranty Service Advisor, excellent communication is key. During the interview, practice speaking clearly and concisely. Make sure to listen carefully to the interviewer’s questions and respond thoughtfully. This will demonstrate your ability to communicate effectively with customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.