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For Companies At a Glance
- Tasks: Be the go-to person for customers, managing their service journey and ensuring top-notch experiences.
- Company: Join a dynamic automotive team focused on customer satisfaction and growth.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Make a real difference in customer experiences while working in a fast-paced environment.
- Qualifications: Experience as a Service Advisor with strong communication and upselling skills.
- Other info: Enjoy a supportive team atmosphere with a focus on professional development.
The predicted salary is between 30000 - 42000 £ per year.
Are you a Service Advisor working in the automotive industry and open to new job opportunities now or in the future? We are building a Service Advisor talent network, and Ellie is inviting Automotive Service Advisors to onboard to our system so you can receive email alerts for relevant Service Advisor roles as they become available.
It’s simple:
- Send your CV to Ellie
- Get added to our email alerts
- Be the first to hear about new Service Advisor opportunities
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Interested? Send your CV to Ellie today or tag a Service Advisor who should be on this list.
Venatu is recruiting an experienced Service Advisor for a temp-to-perm opportunity within a busy automotive aftersales environment. This Service Advisor role is ideal for someone who thrives in a fast-paced dealership and is passionate about delivering outstanding customer service.
Responsibilities
As a Service Advisor, you will act as the key link between customers and the workshop. The Service Advisor will manage the full customer journey, ensuring a smooth service experience from initial check-in through to completion and follow-up. A successful Service Advisor will confidently advise customers on maintenance, repairs, and vehicle health checks while promoting aftersales products and services. The Service Advisor will work closely with technicians to ensure repairs are completed efficiently and customers are kept fully informed. As a Service Advisor, you will also manage bookings, courtesy cars, and daily service administration while supporting customer retention and upselling opportunities.
Working Hours
Monday - Friday: 8:00am - 5:00pm
1 in 4 Saturdays
About You
- Proven experience as a Service Advisor in the automotive industry
- Strong communication and organisational skills
- Confident upselling and customer retention focus
- Digitally competent with dealership systems and Microsoft Office
- Passionate about delivering excellent customer service
Automotive Service Advisor in Appleby-in-Westmorland employer: Venatu Consulting Ltd
Contact Detail:
Venatu Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Appleby-in-Westmorland
✨Tip Number 1
Network like a pro! Reach out to fellow Service Advisors and industry contacts. You never know who might have the inside scoop on a new role or can refer you directly to hiring managers.
✨Tip Number 2
Stay active on social media, especially LinkedIn. Share your expertise, engage with posts related to the automotive industry, and connect with recruiters. It’s a great way to get noticed!
✨Tip Number 3
Don’t just wait for job alerts; be proactive! Research companies you’d love to work for and reach out directly. A friendly email expressing your interest can go a long way.
✨Tip Number 4
Keep your CV updated and tailored for each opportunity. Highlight your customer service skills and experience in the automotive sector. And remember, apply through our website for the best chances!
We think you need these skills to ace Automotive Service Advisor in Appleby-in-Westmorland
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your experience as a Service Advisor, focusing on your communication skills and customer service achievements. Tailor it to the automotive industry to show us you know your stuff!
Personalise Your Cover Letter: Don’t just send a generic cover letter. We want to see your personality shine through! Mention why you're passionate about the automotive industry and how your skills align with the role. Make it clear why you’re the perfect fit for us.
Showcase Your Achievements: When detailing your experience, don’t just list duties—show us what you’ve accomplished! Use numbers and examples to demonstrate how you’ve improved customer satisfaction or boosted sales in your previous roles. We love a good success story!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, plus you’ll be added to our talent network for future opportunities. Don’t miss out—send your CV to Ellie today!
How to prepare for a job interview at Venatu Consulting Ltd
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common maintenance and repair issues, as well as aftersales products. This will help you confidently answer questions and demonstrate your expertise.
✨Showcase Your Customer Service Skills
As a Service Advisor, customer service is key. Prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where you resolved issues or upsold services effectively.
✨Practice Your Communication
Strong communication skills are essential for this role. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly. Focus on how you can explain technical information in a way that customers can easily understand.
✨Be Ready to Discuss Technology
Since you'll be using dealership systems and Microsoft Office, be prepared to discuss your digital competence. Highlight any relevant experience with software or tools that are commonly used in the automotive industry to show you're tech-savvy.
