At a Glance
- Tasks: Lead client onboarding and train teams on innovative AI care management tech.
- Company: Fast-growing AI-native software company transforming social care.
- Benefits: Salary up to £75,000, EMI share options, free lunches, and performance bonuses.
- Other info: Dynamic role with travel across the UK and opportunities for growth.
- Why this job: Be the first specialist hire and shape the future of client onboarding.
- Qualifications: Experience in implementation roles and a passion for AI tools.
The predicted salary is between 60000 - 75000 £ per year.
We're working with a fast-growing AI-native software company building care management technology for the social care sector - voice-to-log care notes, automated workflows, and real-time anomaly detection that's changing how care providers operate day-to-day.
Right now, every single client is trained by the two founders personally. That's no longer sustainable - multiple clients are going live and capacity has become the bottleneck. This is a genuinely rare opportunity to be the first specialist hire into a brand-new function, shaping how onboarding works as the company scales, with a second hire already being pipelined once you're up and running.
The opportunity: You'll work in a small, AI-first team of around 10, reporting into a VP of Commercial with a strong background scaling SaaS in the care sector. There's no rigid structure or heavy enablement here - just genuine autonomy, trust, and the chance to build something from the ground up.
What's in it for you:
- Salary up to £75,000
- EMI share options
- Free daily office lunches
- Performance bonus potential tied to successful implementations.
What you'll own:
- End-to-end client onboarding - from kickoff call through data gathering, configuration support, and go-live
- Train-the-trainer delivery - running super-user training sessions for large, multi-site organisations (2,000+ staff, 40+ services)
- Translating complex technical concepts into clear, practical guidance for non-technical care teams
- Presenting confidently to rooms of 25+ managers across regional training sessions
- Building the foundations of a scalable implementation process as the team grows
What you need to be successful:
- Experience as an Implementation Consultant/Manager, leading larger-scale rollouts across multi-site organisations
- Technical conceptual literacy - you understand how APIs, databases and systems connect, without needing to write the code yourself
- A real, demonstrable interest in AI tools - active personal use, ideally with examples you can point to
- Exceptional interpersonal and communication skills - genuinely comfortable working with carers and care managers
- Social care background is a plus but not essential - a personal connection to the sector is viewed positively
This role requires travel across the UK, no set travel routine, they like as much F2F as possible during the training & rollout, this means some weeks with no travel and some with a lot of travel. Ability to drive isn't a necessity but would be advantageous.
Implementation Manager in London employer: Venatrix
Venatrix is an exceptional employer, offering a dynamic work culture that prioritises partnership and innovation in the B2B tech recruitment space. With a strong focus on employee growth, we provide opportunities to build your personal brand and develop deep, long-term client relationships, all while benefiting from a lucrative commission structure and the support of a winning team. Our hybrid working model in vibrant locations like London and Manchester ensures a balanced work-life experience, making Venatrix a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Manager in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Venatrix or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Venatrix.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Venatrix.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Venatrix that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Implementation Manager in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Venatrix.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Venatrix and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Venatrix
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Venatrix uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
