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For Companies At a Glance
- Tasks: Support and optimise RFID scanning operations while learning hands-on skills in a dynamic environment.
- Company: Join Venator, a leader in ecommerce and retail technology.
- Benefits: Gain valuable experience, receive training, and enjoy a supportive work culture.
- Why this job: Kickstart your career in RFID technology with real-world impact and growth opportunities.
- Qualifications: Hand tooling experience and a willingness to learn about RFID systems.
- Other info: Collaborative team atmosphere with potential for career advancement.
The predicted salary is between 30000 - 40000 £ per year.
Here at Venator we are working with an amazing business within the ecommerce and retail space. They require an RFID Technician - this role will suit someone who has some hand tooling experience that would ideally like to forge a career in the RFID space. You will be fully supported and teaching/learning is provided within the role to enable you to become an accomplished RFID Technician.
Purpose of the Role
The RFID Engineer is responsible for the day-to-day support, operation, and optimisation of the RFID scanning estate across etrack and customer environments. The role focuses exclusively on RFID hardware, scanning infrastructure, asset registration, and customer usage, ensuring that deployed scanners and portals operate reliably, data is captured accurately, and customers are supported effectively in their use of RFID technology. This role does not include responsibility for corporate IT infrastructure, end-user computing, or internal IT support.
Key Responsibilities
- RFID Operations & Support
- Act as first-line operational support for RFID scanning issues raised by customers or internal teams
- Triage RFID-related incidents and service requests, resolving where possible and escalating to the Senior RFID Engineer where required
- Monitor scanner and portal performance to ensure consistent read quality, uptime, and data integrity
- Respond to hardware faults and initiate repairs or replacements in line with agreed SLAs
- RFID Hardware & Asset Management
- Prepare, configure, and dispatch handheld RFID scanners to customer sites
- Maintain the RFID hardware asset register, ensuring:
- Accurate ownership and location records
- Correct customer allocation
- Licences, warranties, and maintenance status are up to date
- Manage SIM cards, connectivity status, and data usage for mobile scanners
- Coordinate repairs, returns, and replacements with hardware suppliers
- Deliver customer-facing training on RFID scanners and associated software (remote and on-site)
- Support customers in correct scanning processes and operational best practice
- Act as a knowledgeable point of contact for customer RFID queries, helping bridge technical capability with real-world operations
- Support new RFID deployments including:
- Assisting with site surveys
- Coordinating access and logistics
- Supporting third-party installers
- Assisting Senior RFID Engineer with RFID Reader builds
- Fixed line scanners
- Portal scanners
- Handheld Scanners
- Trade and Maintenance infrastructure
- Support accurate asset registration and scanning workflows that underpin commercial charging models
- Assist in identifying scanning gaps, data quality issues, or operational inefficiencies
- Provide feedback into product, process, and deployment improvements
- Operate in accordance with company security, governance, and compliance policies
- Adhere to Health & Safety requirements when working in manufacturing, warehouse, and customer environments
- Support audits or reviews relating to RFID assets and deployments
Skills & Experience
- Essential
- Experience supporting hardware or field-deployed technology environments
- Strong operational mindset with attention to detail
- Ability to troubleshoot hardware and connectivity issues
- Comfortable working in industrial or warehouse environments
- Calm, methodical approach under pressure
- Strong communication skills with both technical and non-technical users
- Ability to manage multiple workstreams concurrently
- Demonstrates a positive, can-do attitude and a strong willingness to learn
- Desirable
- Exposure to RFID hardware, scanning systems, or asset tracking solutions
- Experience working with third-party suppliers or service providers
- Understanding of logistics, supply chain, or manufacturing environments
- Basic hand-tooling skills
What we are looking for:
Industry or technical certifications relevant to hardware, RFID, or field services.
Competencies
- Deciding & Initiating Action: Takes ownership of operational issues, acts decisively, and follows through to resolution.
- Builds effective relationships with customers, suppliers, and internal stakeholders.
- Writing & Reporting: Maintains clear records, asset registers, and operational documentation.
- Analysing: Identifies patterns in failures or scanning performance and contributes to practical improvements.
- Process Management: Supports and improves RFID operational processes to enhance reliability and customer experience.
RFID Technician in Sheffield employer: Venator Recruitment
Contact Detail:
Venator Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RFID Technician in Sheffield
✨Tip Number 1
Get your hands dirty! If you have any experience with hand tools, make sure to highlight that in conversations. When you meet potential employers, show them your enthusiasm for working with RFID technology and how keen you are to learn.
✨Tip Number 2
Network like a pro! Connect with people in the RFID and tech space on LinkedIn or at industry events. Don’t be shy about reaching out to current RFID Technicians; they can offer insights and might even know of job openings before they're advertised.
✨Tip Number 3
Practice your troubleshooting skills! Since the role involves resolving hardware issues, brush up on your problem-solving techniques. You could even set up a mock RFID system at home to get familiar with the tech and processes.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to reflect your passion for RFID and how your skills align with the role. It shows you’re serious about joining the team!
We think you need these skills to ace RFID Technician in Sheffield
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight any hand tooling experience or technical skills you have in your application. We want to see how your background aligns with the RFID Technician role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your interest in RFID technology and how you can contribute to our team at Venator. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Venator Recruitment
✨Know Your RFID Basics
Before the interview, brush up on your knowledge of RFID technology. Understand how it works, its applications in e-commerce and retail, and be ready to discuss any relevant experience you have with hardware or scanning systems.
✨Show Off Your Troubleshooting Skills
Be prepared to share examples of how you've tackled hardware or connectivity issues in the past. Think of specific situations where you identified a problem, took action, and resolved it. This will demonstrate your operational mindset and attention to detail.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You might be asked to train customers or explain processes, so showcasing your strong communication skills with both technical and non-technical users is key.
✨Demonstrate Your Willingness to Learn
Venator values a positive attitude and a strong willingness to learn. Be ready to discuss how you’ve embraced new challenges in the past and express your enthusiasm for developing your skills in the RFID space.