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For Companies At a Glance
- Tasks: Support and optimise RFID scanning operations while learning hands-on skills.
- Company: Join Venator, a leader in ecommerce and retail technology.
- Benefits: Gain valuable experience, training, and career growth opportunities.
- Why this job: Kickstart your career in RFID technology with real-world impact.
- Qualifications: Experience with hardware support and a willingness to learn.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Here at Venator we are working with an amazing business within the ecommerce and retail space. They require an RFID Technician - this role will suit someone who has some hand tooling experience that would ideally like to forge a career in the RFID space. You will be fully supported and teaching/learning is provided within the role to enable you to become an accomplished RFID Technician.
Purpose of the Role
The RFID Engineer is responsible for the day-to-day support, operation, and optimisation of the RFID scanning estate across etrack and customer environments. The role focuses exclusively on RFID hardware, scanning infrastructure, asset registration, and customer usage, ensuring that deployed scanners and portals operate reliably, data is captured accurately, and customers are supported effectively in their use of RFID technology. This role does not include responsibility for corporate IT infrastructure, end-user computing, or internal IT support.
Key Responsibilities
- RFID Operations & Support
- Act as first-line operational support for RFID scanning issues raised by customers or internal teams
- Triage RFID-related incidents and service requests, resolving where possible and escalating to the Senior RFID Engineer where required
- Monitor scanner and portal performance to ensure consistent read quality, uptime, and data integrity
- Respond to hardware faults and initiate repairs or replacements in line with agreed SLAs
- RFID Hardware & Asset Management
- Prepare, configure, and dispatch handheld RFID scanners to customer sites
- Maintain the RFID hardware asset register, ensuring:
- Accurate ownership and location records
- Correct customer allocation
- Licences, warranties, and maintenance status are up to date
- Manage SIM cards, connectivity status, and data usage for mobile scanners
- Coordinate repairs, returns, and replacements with hardware suppliers
- Deliver customer-facing training on RFID scanners and associated software (remote and on-site)
- Support customers in correct scanning processes and operational best practice
- Act as a knowledgeable point of contact for customer RFID queries, helping bridge technical capability with real-world operations
- Support new RFID deployments including:
- Assisting with site surveys
- Coordinating access and logistics
- Supporting third-party installers
- Assisting Senior RFID Engineer with RFID Reader builds
- Fixed line scanners
- Portal scanners
- Handheld Scanners
- Trade and Maintenance infrastructure
- Support accurate asset registration and scanning workflows that underpin commercial charging models
- Assist in identifying scanning gaps, data quality issues, or operational inefficiencies
- Provide feedback into product, process, and deployment improvements
- Operate in accordance with company security, governance, and compliance policies
- Adhere to Health & Safety requirements when working in manufacturing, warehouse, and customer environments
- Support audits or reviews relating to RFID assets and deployments
Skills & Experience
- Essential
- Experience supporting hardware or field-deployed technology environments
- Strong operational mindset with attention to detail
- Ability to troubleshoot hardware and connectivity issues
- Comfortable working in industrial or warehouse environments
- Calm, methodical approach under pressure
- Strong communication skills with both technical and non-technical users
- Ability to manage multiple workstreams concurrently
- Demonstrates a positive, can-do attitude and a strong willingness to learn
- Desirable
- Exposure to RFID hardware, scanning systems, or asset tracking solutions
- Experience working with third-party suppliers or service providers
- Understanding of logistics, supply chain, or manufacturing environments
- Basic hand-tooling skills
What we are looking for:
- Industry or technical certifications relevant to hardware, RFID, or field services
Competencies
- Deciding & Initiating Action: Takes ownership of operational issues, acts decisively, and follows through to resolution.
- Builds effective relationships with customers, suppliers, and internal stakeholders.
- Writing & Reporting: Maintains clear records, asset registers, and operational documentation.
- Analysing: Identifies patterns in failures or scanning performance and contributes to practical improvements.
- Process Management: Supports and improves RFID operational processes to enhance reliability and customer experience.
RFID Technician employer: Venator Recruitment
Contact Detail:
Venator Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RFID Technician
✨Tip Number 1
Get your hands dirty! If you have any experience with hand tools, make sure to highlight that in conversations. When you meet potential employers, show them your enthusiasm for working with RFID technology and how keen you are to learn.
✨Tip Number 2
Network like a pro! Attend industry events or online webinars related to RFID and tech. Connect with professionals in the field on LinkedIn and don’t hesitate to reach out for advice or insights. You never know who might help you land that dream job!
✨Tip Number 3
Practice makes perfect! Brush up on your troubleshooting skills. Familiarise yourself with common RFID hardware issues and solutions. This will not only boost your confidence but also impress potential employers when you can talk about real-world scenarios.
✨Tip Number 4
Apply through our website! We’re all about supporting your journey into the RFID space. Make sure to check out our openings and apply directly. It’s a great way to show your interest and get noticed by the right people.
We think you need these skills to ace RFID Technician
Some tips for your application 🫡
Show Your Passion for RFID: When you're writing your application, let us know why you're excited about the RFID space! Share any relevant experiences or projects that sparked your interest in this technology. We love seeing candidates who are genuinely enthusiastic about what they do.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your hand tooling experience and any relevant skills. Use keywords from the job description to show us you understand what we're looking for. This helps us see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see your qualifications and how you can contribute to our RFID operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Venator Recruitment
✨Know Your RFID Basics
Before heading into the interview, brush up on your knowledge of RFID technology. Understand how RFID systems work, including the hardware involved and common issues that arise. This will show your enthusiasm for the role and help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've troubleshot hardware or connectivity issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your calm and methodical approach under pressure.
✨Highlight Your Communication Skills
Since the role involves training customers and liaising with both technical and non-technical users, emphasise your strong communication skills. Share experiences where you've successfully explained complex concepts to others, showcasing your ability to bridge the gap between tech and real-world applications.
✨Demonstrate a Willingness to Learn
Venator values candidates who are eager to learn and grow. Be sure to express your enthusiasm for developing your skills in the RFID space. Mention any relevant certifications or training you've pursued, and be open about your desire to gain more hands-on experience.