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- Tasks: Provide technical support to field engineers and troubleshoot issues remotely.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Flexible remote work, competitive pay, and opportunities for skill enhancement.
- Why this job: Use your technical skills to make a difference without the hands-on grind.
- Qualifications: Experience in IT support and strong problem-solving abilities.
- Other info: Enjoy a supportive environment with room for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
This role is ideal for an experienced forklift engineer who wants to move away from full time hands on work while still using their technical knowledge every day. You will act as the main point of technical support for field engineers, helping resolve faults, diagnose issues, and keep jobs moving efficiently.
Remote - IT support Engineer employer: Venator Executive Recruitment
Contact Detail:
Venator Executive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote - IT support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for IT support roles. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be helping field engineers resolve faults, brush up on common issues and solutions. This will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your technical knowledge and experience in supporting others. Show how your background as a forklift engineer gives you a unique perspective in IT support.
✨Tip Number 4
Stay positive and persistent! Job searching can be tough, but keep applying and refining your skills. Remember, every application is a step closer to landing that IT support engineer role we all want!
We think you need these skills to ace Remote - IT support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and technical troubleshooting. We want to see how your skills align with the role, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully diagnosed and resolved technical issues in the past. We’re looking for candidates who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Venator Executive Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT support. Be prepared to discuss common faults and issues that field engineers might face, and how you would approach diagnosing and resolving them.
✨Showcase Your Communication Skills
As the main point of contact for technical support, clear communication is key. Practice explaining complex technical concepts in simple terms, as you'll need to help field engineers who may not have the same level of expertise.
✨Demonstrate Problem-Solving Abilities
Prepare examples from your past experience where you've successfully diagnosed and resolved technical issues. Highlight your thought process and the steps you took to ensure a smooth resolution.
✨Research the Company Culture
Understanding the company's values and culture can give you an edge. Familiarise yourself with their mission and how they support their field engineers, so you can align your answers with what they value most.
