Technical Support Consultant

Technical Support Consultant

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support users in live production, post-production, or camera operations with troubleshooting and configuration.
  • Company: Join a leading creative video tech company revolutionizing the broadcast and AV industries.
  • Benefits: Enjoy extensive training, 25 days holiday, a pension scheme, and competitive salary plus bonuses.
  • Why this job: Dive into an exciting role with hands-on experience in cutting-edge video technology and creative projects.
  • Qualifications: Experience in live production, editing, or camera technology is preferred; tech-savvy candidates welcome!
  • Other info: Positions are based in Warrington; apply now to be part of a dynamic team!

The predicted salary is between 30000 - 42000 £ per year.

Technical Support Consultant – Broadcast/Media – Warrington

We are working with a leading creative video technology company that provides innovative products to the broadcast, post-production, and AV industries. They are hiring for three exciting technical support roles , all based at their office in Warrington

1. Live Production Support

  • Support users of production switchers and broadcast products.
  • Assist with troubleshooting, installation, and configuration.
  • Ideal for candidates with live production experience and knowledge of video encoding, bit rates, and workflows.

2. Post Production Support Consultant

  • Provide technical support on video post-production products.
  • Ideal for those with a background in editing, grading, effects, and streaming.
  • Familiarity with IT, computer systems, and video hardware/software is beneficial.

3. Camera User Support

  • Support users of professional cinema and video cameras.
  • Requires knowledge of camera technology, lenses, RAW codecs, and editing software.
  • Hands-on skills with camera maintenance and repairs are an advantage.

All roles offer:

  • Extensive training and development
  • 25 days holiday plus public holidays
  • Pension scheme
  • Competitive salary and bonus

If you are interested, please apply directly or send your CV to

Technical Support Consultant employer: Venator Broadcast

Join a leading creative video technology company in Warrington, where innovation meets opportunity. As a Technical Support Consultant, you'll benefit from extensive training and development, a competitive salary, and a generous holiday package, all within a collaborative work culture that values employee growth. With roles tailored to your expertise in live production, post-production, or camera support, this is an excellent chance to advance your career in a dynamic industry.
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Contact Detail:

Venator Broadcast Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Consultant

✨Tip Number 1

Familiarize yourself with the specific products and technologies used in the broadcast and media industry. Understanding the latest trends and tools will not only boost your confidence but also impress the hiring team during discussions.

✨Tip Number 2

Network with professionals in the broadcast and media sectors. Attend industry events, webinars, or online forums to connect with potential colleagues and learn more about the company culture and expectations.

✨Tip Number 3

Prepare for technical questions related to live production, post-production, and camera technology. Brush up on your troubleshooting skills and be ready to discuss real-life scenarios where you successfully resolved technical issues.

✨Tip Number 4

Showcase your passion for video technology and support roles during your interactions. Whether it's through your conversations or any informal meetups, let your enthusiasm shine through to make a lasting impression.

We think you need these skills to ace Technical Support Consultant

Live Production Experience
Video Encoding Knowledge
Bit Rate Understanding
Troubleshooting Skills
Installation and Configuration Skills
Editing Background
Grading Knowledge
Effects Proficiency
Streaming Familiarity
IT and Computer Systems Knowledge
Video Hardware/Software Proficiency
Camera Technology Knowledge
Lens Understanding
RAW Codecs Familiarity
Editing Software Skills
Hands-on Camera Maintenance Skills
Repair Skills

Some tips for your application 🫡

Understand the Role: Make sure you thoroughly understand the specific technical support role you are applying for, whether it's Live Production Support, Post Production Support, or Camera User Support. Tailor your application to highlight relevant experience and skills.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in live production, video post-production, or camera technology. Mention specific projects or roles that demonstrate your expertise in these areas.

Showcase Technical Skills: Clearly outline your technical skills related to video encoding, editing software, and camera maintenance. Use specific terminology from the job description to show you are familiar with the industry.

Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are passionate about the role and how your background makes you a great fit. Address the specific needs of the company and express your enthusiasm for their innovative products.

How to prepare for a job interview at Venator Broadcast

✨Show Your Technical Knowledge

Make sure to brush up on your knowledge of video encoding, bit rates, and workflows. Be prepared to discuss specific technologies and products you have worked with in the past, as this will demonstrate your expertise and suitability for the role.

✨Highlight Relevant Experience

Whether you are applying for live production support or post-production support, be ready to share examples from your previous roles that showcase your experience with editing, grading, or troubleshooting technical issues. This will help the interviewers see how your background aligns with their needs.

✨Prepare for Practical Questions

Expect to face practical questions or scenarios during the interview. Think about how you would approach common technical problems or user inquiries related to broadcast and media technology, and be ready to explain your thought process.

✨Demonstrate Your Passion

Show enthusiasm for the broadcast and media industry. Discuss any personal projects or interests related to video technology, as this can set you apart from other candidates and show that you are genuinely invested in the field.

Technical Support Consultant
Venator Broadcast
V
  • Technical Support Consultant

    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-01-29

  • V

    Venator Broadcast

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