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- Tasks: Build strong client relationships and provide expert guidance on the Vena platform.
- Company: Join a dynamic team at Vena Solutions, focused on client success.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients succeed with innovative tech solutions.
- Qualifications: 4+ years in consulting or finance, advanced Excel skills, and a passion for customer service.
- Other info: Remote work available with excellent career advancement opportunities.
The predicted salary is between 55250 - 74750 £ per year.
Department: Managed Services
Location: United Kingdom - Remote
This is a flexible position and has the option of working in our London office full time, hybrid throughout the week or working entirely remotely.
Are you someone who loves to build deep and meaningful client relationships? Do you enjoy applying your technical consulting skills to our customers, making them wildly successful on the Vena platform? Then the Consultant, Managed Services role at Vena Solutions might be a great fit for you!
As a Managed Services Consultant, you will own and manage a defined portfolio, act as an extension into the organization and provide a personalized experience for our customers. You will be responsible for ensuring their ongoing success on the Vena platform. You will provide advisory and best practice guidance, delivery training, education and deploy technical configuration for our customers. We are looking for sharp finance and tech-savvy minds with a passion for making peoples’ lives better. You will work directly with our clients on a regular basis and enable them for success.
How You'll Make An Impact
- Maintain and manage a portfolio of customers subscribed to Expert Services offering
- Build and foster strong client relationships, gaining credibility and trust
- Provide design and architectural guidance applying best practices and product knowledge for our customers
- Regularly touch base with clients throughout the contract life cycle and participate in business reviews and product feature demonstrations
- Conduct one-on-one training session and provide ad-hoc coaching for design and template construction
- Provide technical configuration for the customer including data modeling, Vena scripts, template build/design etc.
- Work with clients on strategic planning and roadmap for expanded use of Vena
- Partner with Customer Success team to nurture the customer in being a Vena advocate and identify expansion opportunities
We'd Love to See
- You have 4+ years of software implementation, consulting or finance/accounting experience
- You have advanced proficiency in Microsoft Excel
- You are customer service focused and in possession of superior client interaction skills, with the ability to communicate to all levels across an organization including C-Level leaders when needed
- You have exceptional organizational, presentation, and communication skills
- You demonstrate a strong knowledge of financial processes and applications such as budgeting, forecasting, financial consolidations, month-end close processes, and general reporting
- You are a proven top performer with a diligent work ethic and willingness to go the extra mile to ensure Customer Success
- You have technical prowess, love to play with technologies, and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end users
- You are tenacious and have a talent for solving sticky situations, creating consensus and turning customers into advocates
- You are a great team player and can also thrive in self-managed and independent environments
Salary
The base salary range for this role is 55,250 - 74,750 GBP. Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
EPM Consultant, Managed Services - UK in London employer: Vena Solutions
Contact Detail:
Vena Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPM Consultant, Managed Services - UK in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an EPM Consultant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for consulting roles and practice your answers. Make sure you can showcase your technical skills and client relationship experience, as these are key for the Managed Services position.
✨Tip Number 3
Show off your passion for customer success! During interviews, share examples of how you've helped clients achieve their goals. This will demonstrate that you’re not just about the tech, but also about making a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Vena Solutions.
We think you need these skills to ace EPM Consultant, Managed Services - UK in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the EPM Consultant role. Highlight your experience in software implementation and client relationship management, as these are key to what we’re looking for at StudySmarter.
Showcase Your Skills: Don’t forget to emphasise your technical prowess and proficiency in Microsoft Excel. We want to see how you can apply these skills to help our customers succeed on the Vena platform.
Be Personable: Since this role is all about building strong client relationships, let your personality shine through in your application. Share examples of how you've successfully interacted with clients and turned them into advocates.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter!
How to prepare for a job interview at Vena Solutions
✨Know Your Stuff
Make sure you’re well-versed in the Vena platform and its features. Brush up on your technical skills, especially around data modelling and Excel, as these will likely come up during the interview. Being able to discuss how you've used these tools in past roles will show your expertise.
✨Build Rapport
Since this role is all about client relationships, practice building rapport with your interviewers. Use their names, ask them about their experiences, and show genuine interest in their work. This will demonstrate your ability to connect with clients and make them feel valued.
✨Prepare Real-Life Examples
Think of specific instances where you’ve successfully managed client relationships or solved complex problems. Be ready to share these stories, focusing on your approach and the positive outcomes. This will highlight your experience and problem-solving skills effectively.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company and the role. Inquire about the team dynamics, client success stories, or future projects. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.