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- Tasks: Build strong client relationships and provide expert guidance on the Vena platform.
- Company: Join a dynamic team at Vena Solutions, focused on client success.
- Benefits: Flexible remote work options and competitive salary tailored to your experience.
- Why this job: Make a real impact by helping clients succeed with innovative tech solutions.
- Qualifications: 4+ years in consulting or finance, with strong Excel skills and customer focus.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 55250 - 74750 £ per year.
Department: Managed Services
Location: United Kingdom - Remote
This is a flexible position and has the option of working in our London office full time, hybrid throughout the week or working entirely remotely.
Are you someone who loves to build deep and meaningful client relationships? Do you enjoy applying your technical consulting skills to our customers, making them wildly successful on the Vena platform? Then the Consultant, Managed Services role at Vena Solutions might be a great fit for you!
As a Managed Services Consultant, you will own and manage a defined portfolio, act as an extension into the organization and provide a personalized experience for our customers. You will be responsible for ensuring their ongoing success on the Vena platform. You will provide advisory and best practice guidance, delivery training, education and deploy technical configuration for our customers. We are looking for sharp finance and tech-savvy minds with a passion for making peoples’ lives better. You will work directly with our clients on a regular basis and enable them for success.
How You’ll Make An Impact
- Maintain and manage a portfolio of customers subscribed to Expert Services offering
- Build and foster strong client relationships, gaining credibility and trust
- Provide design and architectural guidance applying best practices and product knowledge for our customers
- Regularly touch base with clients throughout the contract life cycle and participate in business reviews and product feature demonstrations
- Conduct one-on-one training session and provide ad-hoc coaching for design and template construction
- Provide technical configuration for the customer including data modeling, Vena scripts, template build/design etc.
- Work with clients on strategic planning and roadmap for expanded use of Vena
- Partner with Customer Success team to nurture the customer in being a Vena advocate and identify expansion opportunities
We’d Love to See
- You have 4+ years of software implementation, consulting or finance/accounting experience
- You have advanced proficiency in Microsoft Excel
- You are customer service focused and in possession of superior client interaction skills, with the ability to communicate to all levels across an organization including C-Level leaders when needed
- You have exceptional organizational, presentation, and communication skills
- You demonstrate a strong knowledge of financial processes and applications such as budgeting, forecasting, financial consolidations, month-end close processes, and general reporting
- You are a proven top performer with a diligent work ethic and willingness to go the extra mile to ensure Customer Success
- You have technical prowess, love to play with technologies, and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end users
- You are tenacious and have a talent for solving sticky situations, creating consensus and turning customers into advocates
- You are a great team player and can also thrive in self-managed and independent environments
Salary
The base salary range for this role is 55,250 - 74,750 GBP. Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
EPM Consultant, Managed Services - UK employer: Vena Solutions
Contact Detail:
Vena Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPM Consultant, Managed Services - UK
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Vena Solutions on LinkedIn. Ask them about their experiences and any tips they might have for landing the EPM Consultant role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to client relationships and technical consulting. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your skills effectively!
✨Tip Number 3
Showcase your passion for customer success during interviews. Share specific examples of how you've helped clients in the past, especially in finance or tech settings. This will demonstrate that you're not just a fit for the role, but that you genuinely care about making clients successful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Vena Solutions. Let’s get you that interview!
We think you need these skills to ace EPM Consultant, Managed Services - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the EPM Consultant role. Highlight your technical consulting experience and any client relationship successes to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping clients succeed on the Vena platform and how your background makes you the perfect fit for this role.
Showcase Your Technical Skills: Since we're looking for someone tech-savvy, don’t forget to mention your proficiency in Microsoft Excel and any other relevant tools. Give us examples of how you've used these skills in past roles to solve problems or improve processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Vena Solutions
✨Know Your Stuff
Make sure you’re well-versed in the Vena platform and its features. Brush up on your technical consulting skills and be ready to discuss how you've successfully helped clients in the past. This will show that you can hit the ground running!
✨Build Rapport
Since this role is all about client relationships, practice building rapport during your interview. Be personable and engage with your interviewers. Show them that you can connect with clients and understand their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenging situations in previous roles. Highlight your ability to create consensus and turn difficult clients into advocates. This will demonstrate your tenacity and problem-solving prowess.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Ask about their approach to customer success or how they envision the future of the Vena platform. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.