Technical Support & Customer Experience Advisor

Technical Support & Customer Experience Advisor

Full-Time Remote
VELUX

VELUX in Great Britain and Ireland seeks a Technical Advisor to deliver an effortless end-to-end experience for homeowners and installers. You will manage inbound demand, troubleshoot product and warranty issues, and arrange Technician visits across phone, email and digital channels.

You will own customer cases, communicate clearly, and collaborate with internal and external teams to drive resolution while maintaining high quality and compliance.

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Technical Support & Customer Experience Advisor employer: VELUX

VELUX is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth within the Nottingham area. With a focus on safety and teamwork, employees benefit from comprehensive training, competitive pay, and a commitment to work-life balance, making it a rewarding place to build a career in logistics.

VELUX

Contact Details:

VELUX Recruitment Team