VELUX GB&I is seeking a Technical Advisor within Technical and Installer Services to deliver an effortless end-to-end experience for homeowners and installers across Great Britain and Ireland. You will manage inbound demand, troubleshoot product and warranty issues, and arrange Technician visits across multiple channels.
The role requires strong ownership of customer cases, clear communication, and collaboration with stakeholders to drive resolution while maintaining high standards of quality
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Customer-First Technical Support Specialist employer: VELUX
VELUX is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth within the Nottingham area. With a focus on safety and teamwork, employees benefit from comprehensive training, competitive pay, and a commitment to work-life balance, making it a rewarding place to build a career in logistics.
