Velux Group in Great Britain and Ireland is seeking a Technical Advisor to join Technical and Installer Services. You will deliver an effortless end-to-end experience for homeowners and installers, by managing inbound demand, troubleshooting product, warranty and installation issues, and arranging Technician visits.
Working across phone, email and digital channels, you will take ownership of customer cases with clear communication and effective collaboration with internal and external
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Technical Support Advisor: Customer Experience Champion employer: VELUX Group
At VELUX, we pride ourselves on being an exceptional employer that champions a values-led culture and prioritises employee growth. As an Area Sales Manager in the vibrant South East and East London region, you'll enjoy the freedom to shape your role while working alongside passionate colleagues who are dedicated to redefining indoor living through innovative solutions. With a focus on building meaningful relationships and a commitment to sustainability, VELUX offers a dynamic work environment where your contributions truly make a difference.
