VELUX Group in Glenrothes is seeking an Inbound Consumer Advisor to be the first point of contact for homeowners and blinds retailers across phone, email, chat, and digital channels. You will listen, ask the right questions, and provide clear, practical guidance to help customers understand options and next steps.
No two conversations are the same, but your role remains focused on delivering accurate advice, recording customer details, and handing over complex cases to Design Services or
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