VELUX Group in Great Britain and Ireland is seeking a Technical Advisor to deliver a seamless customer experience across phone, email and digital channels. You will manage inbound requests, troubleshoot product, warranty and installation issues, and arrange Technician visits to ensure timely resolution.
The successful candidate will own customer cases from start to finish, communicate clearly and empathetically, and collaborate with internal teams to drive first-contact resolution while
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Customer-Focused Technical Support Advisor employer: VELUX Group
At VELUX, we pride ourselves on being an exceptional employer that champions a values-led culture and prioritises employee growth. As an Area Sales Manager in the vibrant South East and East London region, you'll enjoy the freedom to shape your role while working alongside passionate colleagues who are dedicated to redefining indoor living through innovative solutions. With a focus on building meaningful relationships and a commitment to sustainability, VELUX offers a dynamic work environment where your contributions truly make a difference.
