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For Companies At a Glance
- Tasks: Support projects from start to finish, ensuring technical excellence and customer satisfaction.
- Company: Join VELUX Commercial, a dynamic division focused on innovative daylight and ventilation solutions.
- Benefits: Enjoy competitive salary, enhanced pension, generous leave, and employee perks.
- Why this job: Make a real impact in a fast-growing team with a fun, informal culture.
- Qualifications: GCSE or higher, experience in design office, and knowledge of construction principles required.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Are you a driven and committed professional with a strong customer-first approach? Then join us at VELUX Commercial as Technical Services Specialist, based at our Blyth site in Northumberland. As a Technical Services Specialist you will be part of a team providing expert technical support and guidance throughout a project lifecycle – from specification and procurement to installation, testing and commissioning. This role ensures that products sold across GB&I are technically sound and suitable for their application, ensuring satisfaction of our customers enable repeat business.
VELUX Commercial (VC) is a new division in the VELUX Group, established in 2019 and comprises the former JET, Vitral, VELUX Modular Skylights and COXDOME organisations. Today, VELUX Commercial operates as one company with more than 1100 people in 13 countries and offers to support building professionals throughout the entire process from specification to delivery and maintenance of daylight and ventilation solutions for industrial, commercial, and public buildings.
We are a fast-growing division with an informal tone, entrepreneurial spirit, and a short route from idea to execution. This position is an excellent opportunity for anyone wanting to join a company with plenty of room to make a real impact and to grow personally and professionally.
Your challenges
In this role, you will join our VELUX Commercial Technical team in GB&I, which is dedicated to putting the needs of our customers first. Our team is characterised by a growth mindset, informal tone, and open-door culture. As a team, we offer as well as accept help and feedback and make sure we have fun together.
As Technical Services Specialist, you will be responsible for creating opportunities for the use of VELUX Commercial product in design solutions and promoting the essential use of daylight and fresh air to support healthy indoor environments.
What You Will be Doing:
- Support designers and specifiers in understanding the relevance and application of daylight and fresh air to create healthy indoor environments.
- Produce architectural drawings and visuals using appropriate CAD software.
- Create design solutions for presentation back to designers/specifiers and customers.
- Provide technical expertise and support to internal teams, external partners, and customers, addressing technical enquiries, troubleshooting issues, and delivering comprehensive solutions.
- Create effective Daylight Visualizations.
- Assist in raising VC full product portfolio awareness by conducting training sessions for internal teams and external partners on product usage and best practices.
- Enhance, implement and maintain our technical knowledgebase aligning with our overall product strategy and business goals.
- Develop technical documentation and training materials to effectively communicate product features and benefits to customers and internal stakeholders.
- Maintain up-to-date knowledge of relevant codes, regulations, and certifications related to our products, ensuring compliance and supporting product certifications.
- Monitor market potential and identify technical opportunities to support growth objectives.
- Carry out any other tasks as may be reasonably requested in relation to your role.
Essential Criteria
- Education to ‘GCSE’ level (or equivalent) standard or higher.
- HND/HNC (or equivalent) in building studies or engineering – architectural technology bias preferred.
- Training in Autodesk AutoCAD software.
- At least three full years’ experience in a similar design office environment.
- Good working knowledge of construction principles.
- Good working knowledge of the Building Regulations & Planning procedures.
- Good knowledge of building design standards and legislation.
Desirable Criteria
- Education to ‘A’ level (or equivalent) standard or higher.
- Architectural Technology Honours Degree (or equivalent).
- Other appropriate architectural/design qualification.
- Training in Autodesk Revit software.
- Full UK driving license.
- Passport.
What you get in return:
- Competitive salary.
- Enhanced pension scheme.
- Generous annual leave (and additional days for long service).
- Holiday buy scheme.
- Company laptop and iPhone.
- Employee perks platform.
Your opportunities
As VELUX Commercial is growing and going places, so will you. We invite you to grow in our strong learning culture, where our ambitions will become your challenges. We strongly believe in empowering our people and we support this with a wide scope of action and continuous employee development.
At VELUX Commercial, you can have a challenging and exciting role. We work as a team with a flat hierarchy to achieve our ambitious goals. Mutual respect and courage are just some of our essential values.
Application and contact
We are looking forward to receiving your CV. We will review applications and conduct interviews on an on-going basis, so don’t wait to apply.
VELUX Commercial is committed to promoting an environment of respect and understanding, encouraging diversity, and eliminating discrimination by providing equality of opportunity for all. We are also committed to creating and maintaining an inclusive and accessible workplace for all – if you are invited to participate in the interview process and require any adjustments, please let us know.
If you would like to know more about VELUX Commercial, please visit www.commercial.velux.com.
Technical Services Specialist employer: VELUX Commercial
Contact Detail:
VELUX Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Specialist
✨Tip Number 1
Familiarise yourself with VELUX Commercial's product portfolio and their applications. Understanding the technical aspects of their products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or industry professionals who have experience in similar roles. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your CAD skills, particularly Autodesk AutoCAD and Revit. Being proficient in these tools is crucial for the Technical Services Specialist role, and showcasing your skills can set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest building regulations and standards relevant to the role. This knowledge will not only prepare you for potential interview questions but also show that you are proactive and committed to compliance in your work.
We think you need these skills to ace Technical Services Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Services Specialist role. Emphasise your customer-first approach and any technical expertise you have in building studies or engineering.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that demonstrate your ability to provide technical support and guidance throughout a project lifecycle.
Showcase Technical Skills: Include details about your proficiency in CAD software, particularly Autodesk AutoCAD and Revit. Highlight any relevant certifications or training that would make you a strong candidate for this position.
Research VELUX Commercial: Familiarise yourself with VELUX Commercial's products and services. Understanding their mission and values will help you tailor your application and show how you can contribute to their goals.
How to prepare for a job interview at VELUX Commercial
✨Show Your Customer-First Approach
Since VELUX Commercial values a strong customer-first approach, be prepared to share examples of how you've prioritised customer needs in your previous roles. Highlight specific situations where your actions led to customer satisfaction and repeat business.
✨Demonstrate Technical Knowledge
As a Technical Services Specialist, you'll need to showcase your understanding of building regulations, construction principles, and relevant codes. Brush up on these topics and be ready to discuss how they apply to the role and the products you'll be working with.
✨Familiarise Yourself with CAD Software
Since the role involves producing architectural drawings using CAD software, make sure you are comfortable discussing your experience with Autodesk AutoCAD or Revit. If possible, bring along a portfolio of your work to demonstrate your skills.
✨Embrace the Informal Culture
VELUX Commercial has an informal tone and open-door culture. During the interview, be yourself and engage in a friendly manner. Show that you can fit into their team-oriented environment by being approachable and open to feedback.
